Name: Results Software
Price: 12 USD
Author: Results Software

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Service Mesh

Development

Alumni Management

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Cloud Cost Management

Cloud Storage

Database Performance Monitoring

Email Verification

Fraud Detection

IP Address Management (IPAM)

IT Asset Disposal

Integration Platform as a Service (iPaaS)

License Management

Low-Code Development

Managed IT Service

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Network Simulation

NoSQL Databases

Rack Servers

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Digital Rewards

Email Marketing

Marketing Automation

Online Proofing

Screen and Video Capture

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

API Security

File Integrity Monitoring

Security Orchestration, Automation and Response (SOAR)

Security

Animation

Construction Management

Debt Collection

ID Card

Last Mile Delivery

Municipal

Vertical-Specific

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User-Friendly Interface: Many users have mentioned that Results is user-friendly and intuitive, with an interface that closely resembles Office products. This familiarity has made it easy for users to navigate and use the software without the need for extensive training. 

Exceptional Customer Support: Several reviewers have praised Results for its customer support. The support team is always available and willing to help, providing personalized assistance based on the user's specific needs. Customers appreciate the team's knowledge and professionalism in resolving any issues or concerns they may have.

Seamless Integration with Other Software Tools: A common positive feedback from users is how well Results integrates with other software tools like QuickBooks and Outlook. This integration allows for a seamless workflow and improved efficiency in managing customer data, forecasting, planning, sales tracking, and collaboration among team members.

Lag in multitasking: Some users have experienced lag when attempting to complete multiple tasks simultaneously, which can slow down their workflow and reduce productivity.

Limited customization options: Users have expressed a desire for more customization options within the software. They feel that having the ability to personalize certain features would enhance their experience and better align with their specific needs and workflows.

Bugs in newer features: There have been reports of bugs in some of the newer features of the software. While these issues may be relatively minor, they can still cause frustration and disrupt smooth operation for users.

Results has proven to be a valuable solution for sales automation and management, addressing real-time challenges faced by users. With its user-friendly interface, the software streamlines sales processes by automating task assignment and progress tracking. Users appreciate the convenience of generating reports and dashboards that provide insights into sales activities and enable informed decision-making to enhance overall sales performance. Importing contacts is a simple process, ensuring that user data is easily integrated into the platform. During the vetting process, users have found the webinar training and demos offered by Results to be helpful in understanding the software's capabilities.

The software offers a wide range of functions, allowing users to consolidate various software products into one platform and avoid manual data entry. This not only saves time but also helps users compare costs with other pricier alternatives that offer similar functionality. Companies that are sales-oriented benefit greatly from using Results, as it assists in determining internal needs and improves efficiency in confirming client interactions, managing process flow, and ultimately increasing sales. Real-time insight into project progress is highly valued by users, as it enables them to prioritize crucial client interactions effectively.

Users find Results' easy-to-use interface to be a standout feature, complemented by excellent customer support. However, some have mentioned that the web version may be less usable compared to the desktop version. Nonetheless, overall feedback attests to the product's ability to address key pain points in sales management and deliver tangible results for businesses of all sizes.

Business

FSM - Stand-alone

FSM - Add-On

Free Forever

CRM Bundle

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

Starter

Plus

ActiveCampaign

Results Software

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Field Service Management Mobile Device View

Results is a service operations and Field Service Management (FSM) solution. Discover our award-winning software that revolutionizes Customer Relationship Management (CRM) by integrating project management and field service operations. A comprehensive tool enriched with essential integrations, Results is a perfect fit for service-based industries and small to medium-sized businesses with recurring client engagements. Results empowers businesses to develop enduring customer relationships, optimize operational processes, and fuel growth. With a client-focused approach, it provides a feature-rich solution tailored for the all-digital, work-from-anywhere landscape, allowing businesses to harness their full potential for success. <div>Results integrates with leading business applications, including global QuickBooks® Desktop and QuickBooks Online versions, as well as Outlook, Gmail, and Zapier.</div>

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Results Software

Overview

What is Results Software?