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Results Software

Results Software

Overview

What is Results Software?

Results is a service operations and Field Service Management (FSM) solution. Their software is designed to improve Customer Relationship Management (CRM) by integrating project management and field service operations functionality.Results is a CRM for Service Operations and Field Service Management.…

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Recent Reviews

TrustRadius Insights

Results has proven to be a valuable solution for sales automation and management, addressing real-time challenges faced by users. With its …
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Pricing

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FSM - Add-On

$12

Cloud
per month per user

CRM

$29

Cloud
per month per user

FSM - Stand-alone

$29

Cloud
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://results-software.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month per user
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Product Details

What is Results Software?

Results is a service operations and Field Service Management (FSM) solution. Their software is designed to improve Customer Relationship Management (CRM) by integrating project management and field service operations functionality.


Results is a CRM for Service Operations and Field Service Management. The software provides a 360-degree view of the organizations and streamlines its operations by managing contacts, sales, projects, scheduling, and billing. Results offers integratiosn with QuickBooks and other popular apps. In field service, the solution ensures adherence to compliance, streamlined communication, automated workflows, optimized scheduling, and real-time tracking for various field and trade services.


Results integrates with business applications, including global QuickBooks® Desktop and QuickBooks Online versions, as well as Outlook, Gmail, and Zapier.

Results Software Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking
  • Supported: Channel / partner relationship management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Integrations with 3rd-party Software Features

  • Supported: Marketing automation

Platform Features

  • Supported: Mobile access

Results Software Screenshots

Screenshot of Comprehensive Contact ViewScreenshot of Dashboard Summary ViewScreenshot of Daily Activities ViewScreenshot of Project Coordinated ExecutionScreenshot of Field Service Management Mobile Device View

Results Software Competitors

Results Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Web-Based
Mobile ApplicationMobile Web, PWA
Supported CountriesGlobal
Supported LanguagesEnglish
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Results has proven to be a valuable solution for sales automation and management, addressing real-time challenges faced by users. With its user-friendly interface, the software streamlines sales processes by automating task assignment and progress tracking. Users appreciate the convenience of generating reports and dashboards that provide insights into sales activities and enable informed decision-making to enhance overall sales performance. Importing contacts is a simple process, ensuring that user data is easily integrated into the platform. During the vetting process, users have found the webinar training and demos offered by Results to be helpful in understanding the software's capabilities.

The software offers a wide range of functions, allowing users to consolidate various software products into one platform and avoid manual data entry. This not only saves time but also helps users compare costs with other pricier alternatives that offer similar functionality. Companies that are sales-oriented benefit greatly from using Results, as it assists in determining internal needs and improves efficiency in confirming client interactions, managing process flow, and ultimately increasing sales. Real-time insight into project progress is highly valued by users, as it enables them to prioritize crucial client interactions effectively.

Users find Results' easy-to-use interface to be a standout feature, complemented by excellent customer support. However, some have mentioned that the web version may be less usable compared to the desktop version. Nonetheless, overall feedback attests to the product's ability to address key pain points in sales management and deliver tangible results for businesses of all sizes.

User-Friendly Interface: Many users have mentioned that Results is user-friendly and intuitive, with an interface that closely resembles Office products. This familiarity has made it easy for users to navigate and use the software without the need for extensive training.

Exceptional Customer Support: Several reviewers have praised Results for its customer support. The support team is always available and willing to help, providing personalized assistance based on the user's specific needs. Customers appreciate the team's knowledge and professionalism in resolving any issues or concerns they may have.

Seamless Integration with Other Software Tools: A common positive feedback from users is how well Results integrates with other software tools like QuickBooks and Outlook. This integration allows for a seamless workflow and improved efficiency in managing customer data, forecasting, planning, sales tracking, and collaboration among team members.

Lag in multitasking: Some users have experienced lag when attempting to complete multiple tasks simultaneously, which can slow down their workflow and reduce productivity.

Limited customization options: Users have expressed a desire for more customization options within the software. They feel that having the ability to personalize certain features would enhance their experience and better align with their specific needs and workflows.

Bugs in newer features: There have been reports of bugs in some of the newer features of the software. While these issues may be relatively minor, they can still cause frustration and disrupt smooth operation for users.

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