Name: A day in the life of a Field Sales Manager: Before and After Skynamo
Uploaded: 2021-02-10T07:58:37.000Z
Duration: 1 min 49 s
Description: A day in the life of a Field Sales Manager: Before and After Skynamo

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### Sales Management
Users generally praise Skynamo for its effective sales management capabilities. The platform is commended for providing real-time insights into sales team activities, allowing for easy monitoring and tracking of sales representatives' movements. Users appreciate the convenience of accessing essential sales data and customer information, which aids in improving sales processes and customer interactions. Additionally, the ability to streamline sales tasks and eliminate manual processes has been highlighted as a significant benefit by users. Despite some minor feedback regarding desired additional features, overall, Skynamo's sales management functionality is well-received by users for its efficiency and effectiveness in enhancing sales team performance.

### Field Sales Operations
Users unanimously praise Skynamo's robust field sales management capabilities. They appreciate the real-time tracking of field team activities, the ability to access and review data effortlessly, and the convenience of creating custom forms for quality information gathering. Despite some minor concerns raised about certain functionalities, overall, users find Skynamo to be a valuable tool for enhancing their field sales operations. The platform's user-friendly interface, offline accessibility, and integration with accounting systems contribute to a streamlined and efficient field sales experience. Users also highlight the importance of Skynamo in ensuring customer continuity and providing up-to-date sales information daily. The support team's assistance in maximizing the tool's benefits is also commended, further solidifying Skynamo's position as a preferred choice for businesses with sales reps in the field.

### Sales Planning and Tracking
Users consistently praise Skynamo's sales planning and tracking features, highlighting the ease of daily planning, route optimization, and task management. The ability to track sales team movements, analyze customer visits, and generate customized reports has significantly improved operational efficiency. Despite some minor concerns about technical limitations and integration issues, overall, users find Skynamo's sales planning and tracking capabilities to be instrumental in enhancing productivity and sales performance.

### Order Processing
Users consistently praise Skynamo for its efficient order processing system, highlighting the ease of creating orders in real-time, monitoring sales team performance, and planning sales strategies effectively. The platform's ability to streamline the order placement process, provide real-time updates, and enhance communication between field reps and the office is highly valued by users. Despite some minor integration issues leading to occasional missing orders, overall, users find Skynamo's order processing capabilities to be a valuable asset in improving productivity and sales efficiency.

### Inventory Management
Users have varying opinions on Skynamo's stock management capabilities. While some appreciate the ease of checking stock levels and the integration with accounting software, others express concerns about the accuracy and real-time nature of the stock information. There are mentions of occasional syncing issues leading to discrepancies in stock holdings. Despite some challenges, users acknowledge the value of Skynamo in providing visibility into stock availability and aiding in tracking customer visits. The platform's ability to streamline market research and manage customer expectations through stock level updates is noted as a positive aspect. However, suggestions for improvements include enhancing traceability of stock movements and enabling better communication between different parties involved in the inventory control process.

### Reporting and Analytics
Users generally believe that Skynamo's reporting and analytics capabilities are a key strength. The platform offers a range of reports that can be customized to track sales, movement, and targets effectively. Users appreciate the visibility of stock for sales and the ability to view detailed sales reports, which aids in understanding market conditions. Additionally, the real-time reporting overview and the extensive, highly informative reports provided by Skynamo are highly valued by users. The platform's ability to pull data from various software platforms used by the company helps track representative performance, sales, and route planning efficiently. Users find the custom reports feature particularly useful as it allows them to tailor reports to provide the most relevant data for data analytics purposes. Skynamo's reporting and analytics functionalities are seen as instrumental in enhancing sales team performance and overall business operations.

### Team Performance Monitoring
Users unanimously praise Skynamo's team performance monitoring capabilities. They appreciate the detailed daily activity reports that provide insights into the sales team's performance, allowing for effective follow-ups and accountability. The ability to track sales representatives' call cycles and optimize route planning has been particularly beneficial in enhancing team productivity and efficiency. Additionally, the customizable reporting feature has empowered users to conduct in-depth data analytics, enabling them to make informed decisions and drive continuous improvement within their teams. The exceptional customer service and responsiveness of the Skynamo team have also been highlighted as a key factor in resolving issues promptly and ensuring a smooth user experience.

### Customer Engagement
Opinions vary on Skynamo's customer engagement features as per user feedback provided. Users appreciate the platform's ability to provide easy access to customer information, trace orders, and measure productivity of sales reps. However, some users express concerns about the prioritization of development by Skynamo's team, leading to delays in implementing tools that could enhance their specific business needs. Despite some glitches and limitations in tracking new customers and their contributions, users find value in the platform's real-time visibility into sales team activities and its role in improving customer service and sales performance.

### Communication and Collaboration
Users express mixed opinions about Skynamo's communication and collaboration features. While some appreciate the ease of communication and the ability to track sales activities efficiently, others find limitations in functionalities such as automated reporting and planning visits for the sales team. The platform seems to have improved communication within teams and with customers, but there are concerns about the lack of certain features like route planning and automated reporting. Despite some drawbacks, users acknowledge the platform's role in enhancing communication and collaboration to some extent.

### ERP and CRM Integration
Reviewers generally praise Skynamo's ERP integration capabilities. Users appreciate the ease of integrating orders placed by sales representatives into the ERP system, allowing for efficient tracking of sales activities. While some users have encountered occasional integration issues, particularly with complex pricing structures and large product catalogs, the overall consensus is positive regarding Skynamo's ERP and CRM integration functionalities. The platform's ability to streamline processes, enhance visibility into day-to-day activities, and provide real-time information has been well-received by users. Despite some challenges with full integration with ERP systems, Skynamo's integration features are acknowledged as valuable assets for improving productivity and sales conversion rates.

### Mobile Sales Applications
The reviews showcase a range of opinions on Skynamo's mobile sales applications. While some users appreciate the app's ease of use and efficiency in tracking sales activities, others express concerns about power consumption and occasional technical glitches. The ability to access customer information, track sales reps' locations, and create custom forms are highlighted as positive aspects of the app. However, challenges such as battery life issues and limitations in order processing integration are noted as areas for improvement. Despite mixed feedback, the app's potential for enhancing field sales operations is acknowledged by many users.

### Real-Time Data Access
Reviewers consistently highlight Skynamo's real-time data access as a key feature that significantly improves operational efficiency and sales team performance. Users appreciate the ability to access live stock information, generate instant customer quotes, and track sales activities in real-time. The platform's live feedback and automated reporting functionalities are commended for streamlining processes and facilitating quick decision-making. Despite some minor concerns about stock accuracy, the overall consensus leans heavily towards the positive impact of Skynamo's real-time data access capabilities on enhancing sales operations.

Users have found the product to be incredibly useful for tracking mileage and customer visits, which makes it easier to generate month-end reports. Additionally, the software assists in tracking sales team performance and productivity, providing live feedback from customers and helping to mitigate any issues that may arise. It serves as a comprehensive solution for sales teams, allowing them to track reps' calls, place orders, view pricing, update data, and improve overall performance and productivity. The ability to see stock on hand and quote from live information is also highly valued by users. While some users have experienced minor issues with app functionality, such as password resets and capturing store visits, the developers have addressed and updated these concerns. Overall, the merger of historical data into one access point has been beneficial for users, particularly for sales representatives in remote areas who only need internet connectivity to place orders. The software has not only eliminated manual processes and duplication of work but also ensures uniformity and centralizes information storage in one platform. It provides visibility on sales reps' activities throughout the month, allowing for seamless order integration and improved speed of service. Users appreciate the ease of storing and reviewing data with a user-friendly interface that is easy to navigate. It also enables salespeople to record visit information, log customer complaints, and access a congruent repository of information. This tool has proven to be invaluable in enhancing customer service by eliminating lost information, facilitating follow-ups with clients, and ensuring continuity in communication. By automating various tasks and streamlining the sales process, it allows sales teams to focus more on generating revenue while providing real-time feedback for effective decision-making.

Power-hungry and Drains Device Battery: Some users have found Skynamo to be power-hungry, causing their device's battery to drain quickly. This has led to the inconvenience of constantly having to keep their device on charge.
Limited Functionality for Tracking Store Visits: Several users have expressed dissatisfaction with the limited functionality of Skynamo when it comes to tracking store visits. The lack of automation and push notification features make it difficult for sales managers to plan visits for their team and stay updated on overdue visits.
Issues with Integration and Third-Party Software: Many users have encountered problems with the integration of Skynamo with third-party software such as Unleashed. These issues become major setbacks as they hinder the user's business operations when scaling up.
Inconvenient Navigation Tool: Some users find the navigation tool within the app, Apple Drive, inconvenient and prefer using Google Drive instead.

Users commonly recommend the following: Users suggest having an administrator in addition to the work team to fully utilize Skaynamo's capabilities and maximize its value. Recommendations include opting-in for Skaynamo's free training to effectively learn how to use the platform and take advantage of its features. It is recommended to get in touch with the Skaynamo team to outline business needs and processes, as they offer personalized assistance in tailoring a package that suits the business completely.

Skynamo is a B2B Field Sales / Outside Sales management and productivity platform used by manufacturers, distributors and wholesalers with sales teams in the field visiting customers on a regular basis, from the company of the same name headquartered in Columbus.

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Sales Enablement Software is used to develop a strategy for equipping and motivating sales teams to sell better. It also encompasses sales performance management, including incentive compensation plans, territory and quota assignments, pipeline optimization, and sales training and coaching.

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What does Skynamo mean? Watch our short animation to learn how we came up with the name Skynamo.

A day in the life of a Field Sales Rep Before and After Skynamo

We follow a field sales rep throughout his day comparing his day before he started using Skynamo and after.

A day in the life of a Field Sales Manager: Before and After Skynamo

We watch how a sales manager manages his field sales teams before and after Skynamo.

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