SmartBid Reviews

13 Ratings
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Score 8.0 out of 100

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December 27, 2019
Matthew Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Email alerts for invites, withdraws, addendum and special notes.
  • Quickly respond bidding/unsure/not bidding.
  • Ability to download all without having to be a zip file.
  • Provide a submittal board for questions and answers.
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April 17, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It stores the bid documents all in one place.
  • Easy way to effectively communicate with a large number of people at once.
  • The emails are pretty instantaneous when they get sent out.
  • The interface seems dated.
  • Most subcontractors can figure out how to get the documents, but very few actually respond to the emails as to whether or not they will be bidding.
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December 13, 2016
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's very easy to set up a job and manage who receives solicitations. You can also keep detailed notes on who've you contacted and see if they're actually downloading and reviewing the documents.
  • You can add a confidentiality agreement clause which they must accept before accessing the documents. It then stores this information if it ever needs to be accessed. This is much cleaner and easier then sending out a NDA form and having the subcontractor return it before actually sending drawings/docs.
  • You can send Invitations to Bid and set it up to continue sending these ITB's until the subcontractor responds. However, this can also be a negative point because once you set up a delayed ITB, it doesn't update as the subcontractors view and respond to the ITB's. So if a sub is "Not Responded" and you set up a delayed ITB to fire off every day for 5 days, and the sub responds after day 2, that sub will continue to receive ITB's for all 5 days.
  • Uploading drawings is quick and easy. It's especially convenient if you link to one of your cloud services such as Egnyte, Google Drive, etc.
  • The search tools are quick and easy and often very accessible from any page.
  • REPORTING REPORTING REPORTING!!! The reporting functions in SmartBidNet are its weakest link. I just had a co-worker ask how to get a certain report (I get this question often) and I simply laughed as I've been trying to resolve this issue with SmartBidNet for years. After numerous requests for a feature enhancement regarding reporting (and I'm very detailed in what needs to change), I have seen ZERO progress. I finally just created my own Excel workbook which creates a usable report after extracting info from worthless report put out by the current system.
  • Once you set up a delayed ITB, it doesn't update as the subcontractors view and respond to the ITBs. So if a sub is "Not Responded" and you set up a delayed ITB to fire off every day for 5 days, and the sub responds after day 2, that sub will continue to receive ITBs for all 5 days.
  • The file size limit to upload is about 350 MB. If I ever want to upload a model, they are often larger than 350 MB and it requires that I contact the SmartBidNet support staff and SOMETIMES they will make an exception to upload these larger files. With SmartBidNet being all about technology, it seems strange that they wouldn't cater to 3D models being uploaded as this is the future of the construction industry.
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August 31, 2016
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Tracking accepted/declined subcontractors.
  • Easily distribute bid documents to subcontractors.
  • Take and track notes for conversations with subcontractors during the bidding process.
  • Track notes on company performance and past bidding record.
  • We have seen intermittent problems with notes disappearing.
  • Ability to have more than one project bidding open at the same time/on multiple windows.
  • Mobile apps.
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Feature Scorecard Summary

Plan distribution & viewing (3)
9.5
Document sharing (3)
9.5
RFI tools (2)
10.0
Collaboration & approvals (1)
10
Mobile app (1)
10

What is SmartBid?

SmartBid is a construction bid management software for general contractors worldwide. The pre-construction software simplifies bid management for prime, commercial and residential general contractors. With SmartBid, users can access a secure web-based and mobile platform to streamline their bid project data, documents, and subcontractor communications. The vendor says by using their robust and customizable system, general contractors can take advantage of a number of value-added partnerships and integrations that provide them a wide range of tools and modules to simplify, integrate and customize their pre-construction process. All data and projects are guaranteed private and secure, only shared with those given authorized access, promises the vendor. With unlimited 24/7 live support, the vendor says they guarantee users, their subcontractors, unmatched customer success in their pre-construction process.

Categories:  Construction

SmartBid Features

Construction Project & Field Management Features

Has featurePlan distribution & viewing
Has featureDocument sharing
Has featureRFI tools
Has featureCollaboration & approvals
Has featureMobile app
Additional Features
Has featureSend Invitations to Bid
Has featureCompare Subcontractor Bids
Has featureTrack Subcontractor Compliance
Has featureManage Subcontractor Data
Has featureShare Project Documents
Has featurePrequalify Subcontractors
Has featureFind Qualified Subcontractors

SmartBid Screenshots

SmartBid Videos (4)

SmartBid Integrations

Procore, Citrix ShareFile, Dropbox, STACK Estimating & Takeoff, Autodesk BIM 360, Cloud Storage, Plans4Less, SmartInsight, ConsensusDocs, Marsh, Dun & Bradstreet, ConstructConnect

SmartBid Competitors

SmartBid Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

As a cloud-based solution, our clients can scale their access annually depending on the number of users. Subcontractors invited to bid or prequalify in the system receive access at no cost.

SmartBid Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase

SmartBid Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone
Supported Countries:United States, Canada
Supported Languages: English