Likelihood to Recommend In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
Read full review TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
Read full review Pros Easy to figure out. Once you login, it's incredibly easy to figure out what to do, thanks to their simple UIX. Easy integrations with many partners. PieSync offers easy integrations with many partners. Integrating is as easy as clicking, filling in your login information and clicking again! Allowing multiple integrations. I'm glad PieSync allows multiple integrations so you aren't limited with how you integrate your different systems with contact information. Very helpful! Read full review Email verification Frontend UI Flexible configurations Easy-to-follow audit trail - each step of the process is clearly defined Integrated process flow - all communication back to data subject is handled through TrustArc Read full review Cons The biggest issue we have had with PieSync is the lack of detail within syncing. Sometimes when there is an issue with a Sync it is hard to determine what went wrong. Even though most of the time it's user error, it's hard to diagnose issues with the current PieSync set-up. The pricing of PieSync is a little odd and I think should be based on something other than number of contacts you're syncing. Read full review Notification schemes - allowing different access levels to be notified when certain processes occur Two-factor authentication upon login is a desirable feature not implemented Standardized reporting on home dashboard Read full review Likelihood to Renew The tool is very "set it and forget it" and reliable!
Tim Berman Founder and Growth Hacker at Big Red's Equipment Sales
Read full review Usability I used it with a couple of systems that I was not expecting to be smooth sailing and it just worked without any issues.
Read full review Support Rating Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
Read full review Alternatives Considered PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync.
Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with
Zapier , you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
Read full review OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution.
OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
Read full review Return on Investment PieSync saves our team countless hours of repetitive data input by syncing the data automatically. PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM. ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data. Read full review Allow organization to be compliant with data privacy laws is a requirement in 2021 Flexible offering allows for control of both digital (cookie) and database record requests Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space Read full review ScreenShots HubSpot Operations Hub Screenshots