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Veritas Backup Exec

Veritas Backup Exec

Overview

What is Veritas Backup Exec?

Veritas Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.

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Recent Reviews
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Awards

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Popular Features

View all 14 features
  • Management dashboard (20)
    9.0
    90%
  • Incremental backup identification (22)
    8.0
    80%
  • Recovery verification (20)
    8.0
    80%
  • Multiple backup destinations (21)
    6.5
    65%

Reviewer Pros & Cons

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Verified User
Administrator in Information Technology
Information Technology & Services Company, 201-500 employees
Verified User
Employee in Information Technology
Mechanical Or Industrial Engineering Company, 51-200 employees
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Pricing

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Veritas Backup Exec

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Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

[testpassport.de] Anteil der Demo VCS-318 Administration of Veritas Backup Exec 2014

YouTube

Veritas Backup Exec - Part 5 Demo Restore Backup User pada Active Directory

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16 Instant Recovery Exchange for Example Demo

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Usage Insights - Backup Exec Demo

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Veritas Backup Exec Webinar

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Veritas Backup Exec 16 and Microsoft Azure

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.6
Avg 8.1
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Product Details

What is Veritas Backup Exec?

Veritas Backup Exec
Veritas Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.

Backup Exec is designed for small to medium-sized business, not enterprise, for streamlining data backup and recovery into one product and interface. It also does not support sending data streams from multiple parallel backup jobs to a single tape drive, called multiplexing, however, Veritas’s other backup product, NetBackup, has this capability.

Key Features

  • Virtual, physical and multi-cloud environment support
  • Full integration with Azure Site Recovery for data and application availability with minimal RTO and RPO
  • Integration with most popular third-party software releases, including Microsoft® Server, Microsoft® Hyper-V and VMware® vSphere®
  • Backup Exec can be seamlessly scaled to the cloud with a range of certified, integrated cloud connectors for various cloud environments, including AWS S3, Microsoft® Azure and Google Cloud Platform Storage
  • Users can locate and visualize their data estate to support General Data Protection Regulation (GDPR) and other privacy regulations, using Veritas Information Map™
  • End-to-end deduplication performance to on-premise storage, as well as to public and hybrid cloud

Veritas Backup Exec Competitors

Veritas Backup Exec Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Veritas Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.

NovaBACKUP are common alternatives for Veritas Backup Exec.

Reviewers rate Universal recovery and Business application protection and Backup to the cloud highest, with a score of 10.

The most common users of Veritas Backup Exec are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
September 17, 2020

Yesterday's Backup Solution Today

Verified User
Administrator in Information Technology
Information Technology & Services Company, 201-500 employees
Score 1 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use backup exec to backup our mostly virtual server environment.
Pros and Cons
  • It works sometimes.
  • Can't intuitively chain backup jobs.
  • Forever incremental backup feature is limited and basically useless, feels tacked on.
  • Storage based compression and de-duplication are awkward to manage compared to other backup solutions.
  • Convoluted licensing model.
  • Poor fault tolerance.
Likelihood to Recommend
Backup Exec probably works well if you're only backing up a small number of servers (around 20 at the most) locally. This seems to be the only scenario where its at least capable of doing its job.

Any kind of serious enterprise is going to want to avoid this software like the plague. Deploying this across multiple sites requires fully licensed servers at each site and a second management server at the primary site. Beyond that, running multiple backup jobs can be problematic as, per Veritas support, there is no native way to chain separate backup jobs.
Veritas Backup Exec Feature Ratings
Data Center Backup (14)
4.285714285714286%
0.4
Universal recovery
N/A
N/A
Instant recovery
N/A
N/A
Recovery verification
N/A
N/A
Business application protection
N/A
N/A
Multiple backup destinations
N/A
N/A
Incremental backup identification
10%
1.0
Backup to the cloud
N/A
N/A
Deduplication and file compression
10%
1.0
Snapshots
10%
1.0
Flexible deployment
N/A
N/A
Management dashboard
10%
1.0
Platform support
10%
1.0
Retention options
10%
1.0
Encryption
N/A
N/A
Return on Investment
  • Already looking at replacement solutions 90 days after purchase.
Alternatives Considered
Backup Exec was the cheapest out of all the other options we were looking at.

Support Rating
1
Communication with support is generally poor. I'm frankly not sure they even read the tickets at times. I work in Asia and they're calling me near midnight because they didn't check my contact times. It usually takes 2-3 days just to start troubleshooting. Tickets drag out for weeks and you'll be constantly asked to rerun the job and submit logs with no real feedback. To get any kind of serious response you basically have to become the squeaky wheel and get your tickets elevated to S1 or S2.
Usability
1
It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
Other Software Used
Veeam Backup & Replication, Quest Rapid Recovery (formerly AppAssure), Datto
Users and Roles
7
Information Technology department.
Support Headcount Required
1
A lot of patience and an ability to figure things out yourself.
Business Processes Supported
  • Backups.
  • Data recovery.
  • Disaster Recovery.
Future Planned Uses
  • We are planning on moving on from Backup Exec.
Likelihood to Renew
1
This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
Products Replaced
No
Key Differentiators
  • Price
Price was ultimately the deciding factor for management. Backup Exec doesn't have the greatest reputation among the Sysadmin community, but it came in cheaper than all the other options. Unfortunately this was because of a licensing mistake made by the implementation planner, in part due to Veritas' convoluted licensing model. Ultimately the price was not much cheaper than the next cheapest solution we evaluated.
Evaluation Lessons Learned
Ultimately, this product was heavily favored by an influential staff member. Given a more fair shake this likely would have not have been chosen based on a more objective analysis.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
Implementation Issues
  • There was a mistake made with licensing, making full implementation impossible.
Implementation Rating
3
It was pretty straightforward.
Bug Resolution
Yes
It was basically ignored since I found a workaround.
Exceptional Examples of Veritas Backup Exec Support
No, but I can give at least a dozen examples of their support being terrible.
Easy Tasks
  • Setting up basic jobs are pretty easy.
Difficult Tasks
  • Features like compression and deduplication are folder based and not job based.
  • Running multiple jobs nightly is difficult without the option to chain jobs.
Mobile Interface Availability and Impressions
No
June 30, 2014

Symantec - Simple, Secure, Safe.

Verified User
Account Manager in Sales
Information Technology and Services Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
My organization does not currently use Symantec products. However, I have used it in the past for my own use as well as reselling the product. As a user, it was very effective and simple to use. The interface is very streamlined and the reputation based scanning was good at catching threats and reducing the false positives. As a reseller of the product, I always led with Symantec because of it's ease of use and the ability to manage multiple products from a single pane of glass.
Pros and Cons
  • Great name in the industry and and very effective security and backup products.
  • Easy to work with support staff at Symantec.
  • As a reseller, the resources that were dedicated to us were best in the industry making it easy to lead with them.
  • Sometimes difficult getting to the correct support staff. A more clear way to contact the right people for support would help.
  • As a reseller, the engagement process can sometimes be confusing. This happens very infrequently but it has happened.
  • Also as a reseller, there have been complaints that there is no uninstall tool when replacing another product with Symantec. Not sure if this has been fixed though.
Likelihood to Recommend
Yes, in order for the right product to be selected, the size of the organization needs to be assessed to determine the proper product for the customer. For example, an understanding of the size and function of the company would determine whether the customer needs Backup Exec or Net Backup.
Return on Investment
  • Efficient support staff
  • Responsive partner reps
  • Streamlined product
Alternatives Considered
The engagement process was the best in the industry and the product was easy to explain and sell.
Likelihood to Renew
8
I would have given it a 10 but my organization doesn't currently use Symantec.
June 27, 2014

Symantec Now, Symantec Forever!

Verified User
Account Manager in Sales
Information Technology and Services Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
I'm not sure how it's being used in my organization, but as an IT reseller it's being used in a number of my customers environments to protect their data from threats.
Pros and Cons
  • Email Security
  • Backup and recovery
  • Malware protection
  • Archiving
  • Symantec has a very competitive product. I never hear customer complaints around functionality or protection.
Likelihood to Recommend
Can Symantec provide the protection I need as it relates to security? Then I would bullet those areas and align them with Symantec's products.
Return on Investment
  • For my customers who purchase Symantec products they see an increase in efficiency on the employee side and customer facing side of their businesses.
Alternatives Considered
  • Kaspersky,Trend Micro
Symantec does have a leg up on the competitors if cost isn't a factor for a customer. However, even Symantec's price point is pretty compatible.
Likelihood to Renew
8
Overall I believe my customers who purchase Symantec products are 100% satisfied. It's rare that I get a call that they want to replace it with a competitor.
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