What users are saying about
Top Rated
25 Ratings
Top Rated
25 Ratings
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Score 9.7 out of 100
106 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

Veritas Backup Exec

My rating would have been higher a few years ago, but nagging problems, primarily noticed since the switch back to Veritas, has increased my dissatisfaction. It is still a solid product for the SMB market. It is a wide variety of options that will fit into just about any scenario that you can think of. Licensing complexity continues to be a issue. It offers solid performance, reasonably good support and a decent interface once you are used to it
Jeff Daniels | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
9.5
Veritas Backup Exec
6.6
Universal recovery
Bacula Enterprise
9.1
Veritas Backup Exec
7.7
Live recovery
Bacula Enterprise
9.8
Veritas Backup Exec
8.2
Recovery verification
Bacula Enterprise
9.8
Veritas Backup Exec
8.5
Business application protection
Bacula Enterprise
8.2
Veritas Backup Exec
8.2
Multiple backup destinations
Bacula Enterprise
10.0
Veritas Backup Exec
8.3
Incremental backup identification
Bacula Enterprise
10.0
Veritas Backup Exec
5.4
Backup to the cloud
Bacula Enterprise
9.7
Veritas Backup Exec
7.0
Deduplication and file compression
Bacula Enterprise
10.0
Veritas Backup Exec
4.2
Snapshots
Bacula Enterprise
8.7
Veritas Backup Exec
4.0
Flexible deployment
Bacula Enterprise
8.9
Veritas Backup Exec
7.7
Management dashboard
Bacula Enterprise
9.5
Veritas Backup Exec
5.1
Platform support
Bacula Enterprise
10.0
Veritas Backup Exec
5.0
Retention options
Bacula Enterprise
10.0
Veritas Backup Exec
5.3
Encryption
Bacula Enterprise
9.4
Veritas Backup Exec
8.0

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

  • The license/agent deployment feature in Backup Exec facilitates effective and speedy population within your data center.
  • Veritas Backup Exec's feature rich job creation is intuitive and simplifies backup strategies.
  • Customizable views in the Administrator console allow you to view your backup environment to maximize visibility.
Christopher Stark | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

Veritas Backup Exec

  • The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
  • As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
  • Our version is an older 2014 version and has inadequate support for VM backs
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 1.0
Based on 3 answers
This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
Anonymous | TrustRadius Reviewer

Usability

Bacula Enterprise

Bacula Enterprise 7.2
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 1.0
Based on 1 answer
It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
Anonymous | TrustRadius Reviewer

Support Rating

Bacula Enterprise

Bacula Enterprise 9.5
Based on 15 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 5.2
Based on 3 answers
In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
John Mota | TrustRadius Reviewer

Implementation Rating

Bacula Enterprise

No score
No answers yet
No answers on this topic

Veritas Backup Exec

Veritas Backup Exec 3.0
Based on 1 answer
It was pretty straightforward.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

Veritas Backup Exec

If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
Anonymous | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

Veritas Backup Exec

  • Veritas Backup Exec is good for single file restores. We have had to restore files from a few months back without any problem.
  • Veritas has saved us money by reverting work that was overwritten by a past employee.
  • Sometimes tapes can be overwritten by accident when you inventory it for restore, which can be an issue.
Michael Hylek | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bacula Enterprise Editions & Modules

Additional Pricing Details

Veritas Backup Exec

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas Backup Exec Editions & Modules

Edition
Veritas Backup ExecContact sales team
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Bacula Enterprise
    9.7
    Veritas Backup Exec
    5.3

    Likelihood to Renew

    Bacula Enterprise
    9.1
    Veritas Backup Exec
    1.0

    Usability

    Bacula Enterprise
    7.2
    Veritas Backup Exec
    1.0

    Support Rating

    Bacula Enterprise
    9.5
    Veritas Backup Exec
    5.2

    Implementation Rating

    Bacula Enterprise
    Veritas Backup Exec
    3.0

    Add comparison