ADP Review
October 04, 2018

ADP Review

Anastasia Reeves | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is our current payroll operating system. It holds all of our payroll information, and is used by HR and finance for reporting. Our employees use it, only, to check pay stubs and for accessing EOY forms.
  • The user interface of WFN is amazing. It's simple, but very user-friendly.
  • ADP syncs from our HRIS system. The sync of benefits for new hires is seamless.
  • I really like that the new WFN update includes the option to add batches for prorations. It makes for calculating mid pay period starts very efficient.
  • ADP reporting is weak. Some of my users, although admin status, have issues using this feature each time.
  • Setting up new states and codes are not as user friendly as most other areas of the portal.
  • Our employees spend less time trying to figure out how to obtain EOY tax information.
Our HR team has not had any measurable time savings. - Unfortunately with the sync and the problems we've experienced with the information syncing, we have not seen any measurable time savings.
ADP is by far the overall best solution. Reporting on the other programs don't measure up. The platforms are not as user friendly, and the interfaces aren't as eye pleasing.
ADP would probably function better for our organization if we were using it for HR & Payroll. The sync sometimes does not work, and unfortunately I think some of the hiccups we experience are due to manual error. I would recommend that ADP WFN be used as a total product solution for payroll and HR.

ADP Workforce Now Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
7
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
9
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated