Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is our current payroll operating system. It holds all of our payroll information, and is used by HR and finance for reporting. Our employees use it, only, to check pay stubs and for accessing EOY forms.
- The user interface of WFN is amazing. It's simple, but very user-friendly.
- ADP syncs from our HRIS system. The sync of benefits for new hires is seamless.
- I really like that the new WFN update includes the option to add batches for prorations. It makes for calculating mid pay period starts very efficient.
- ADP reporting is weak. Some of my users, although admin status, have issues using this feature each time.
- Setting up new states and codes are not as user friendly as most other areas of the portal.
- Our employees spend less time trying to figure out how to obtain EOY tax information.
Our HR team has not had any measurable time savings. - Unfortunately with the sync and the problems we've experienced with the information syncing, we have not seen any measurable time savings.
ADP is by far the overall best solution. Reporting on the other programs don't measure up. The platforms are not as user friendly, and the interfaces aren't as eye pleasing.