ADP Workforce Now lover!
Sejal Parikh | TrustRadius Reviewer
February 25, 2020

ADP Workforce Now lover!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ADP Workforce Now

The HR manager currently uses ADP Workforce Now to house all of our employee data on the benefits side as well as to process payroll on the payroll side (myself). In addition, the entire organization uses its time-off system for requesting and tracking employee sick and vacation time. And of course for employer tax filing services, W-2, and ACA. Also, we use the reporting tools and GL interface.
  • House employee data (current and historical)
  • Sick time and vacation tracking
  • House older data in iReports
  • Quicker or more direct response with ADP SmartCompliance tax issues
  • I was able to create a report for an outside party, which helped save the company money.
I believe ADP has certainly done a great job of keeping up with the changing needs of its users/clients.
  • Benefits
This was on the HR side, but we had to have many calls with ADP to ensure the smooth integration of benefits information into ADP Workforce Now. This process could be made smoother.
I guess I'm biased toward ADP Workforce Now as I have only used PeopleSoft for payroll processing, but more than 15 years ago.
I would definitely recommend ADP Workforce Now to my colleagues! I've been using ADP Workforce Now for many years, after having used ADP PC Payroll for Windows, and I have seen how ADP is continually making changes to improve the user experience. From having the HR benefits module talk "live" with the payroll side to how easy it is to track and see prior, current, and future sick/vacation time, ADP's functionalities are becoming more intuitive for its users. One can easily pull up an old or current employee and verify dates, rates, and much more in a single search. The ADP reporting tool also makes it very easy to create custom reports whenever needed (and impress management). And if there's ever a question, the ADP Customer Support Center is always available!

ADP Workforce Now Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated