ADP Workforce Now is the bee's knees!
Brieann Remiger, PHR | TrustRadius Reviewer
February 25, 2020

ADP Workforce Now is the bee's knees!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used across my entire organization for time and attendance, time off, benefit enrollments, and employee self-service. We used to process everything on paper, so moving everything online has made the process easier and quicker.
  • Payroll processing is easy. The system is easy to use and navigate.
  • Online benefits enrollment is easy to set up without any assistance.
  • The reporting function is clunky. It can be cumbersome trying to create a custom report while being able to find all of the necessary fields.
  • Customer service is usually fairly busy, and you sometimes have to wait on hold for a long time. It also takes a long time to hear from a representative when you submit a case online.
  • Payroll and benefits processing used to take 10 hours each week, now it takes less than 4.
We haven't tried to integrate other systems.
ADP is much more user-friendly
ADP Workforce Now is great if you want your workforce to be self-sufficient and have everything online. It makes processing payroll, time-off, time cards, and benefits much easier.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Approval workflow
10
Balance details
10
View and generate pay and benefit information
10
Update personal information
10
Report builder
7
Pre-built reports
7