ADP Workforce Now is the bee's knees!
February 25, 2020
ADP Workforce Now is the bee's knees!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is being used across my entire organization for time and attendance, time off, benefit enrollments, and employee self-service. We used to process everything on paper, so moving everything online has made the process easier and quicker.
Pros
- Payroll processing is easy. The system is easy to use and navigate.
- Online benefits enrollment is easy to set up without any assistance.
Cons
- The reporting function is clunky. It can be cumbersome trying to create a custom report while being able to find all of the necessary fields.
- Customer service is usually fairly busy, and you sometimes have to wait on hold for a long time. It also takes a long time to hear from a representative when you submit a case online.
- Payroll and benefits processing used to take 10 hours each week, now it takes less than 4.
We haven't tried to integrate other systems.
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