ADP Workforce - Solid platform that delivers results
February 05, 2021
ADP Workforce - Solid platform that delivers results
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is used by our accounting and HR teams. It is a great platform for recruitment, benefits, and payroll. New recruits' first experience can be with online versus paper onboarding. We have found first impressions are better with online onboarding.
- Stable platform.
- Staff training.
- Intuitive screens.
- Onboarding is great.
- A little on the expensive side.
- Customer service could be better.
- Integration could be better.
- Helps with employee retention (seeing where we need to improve).
- Helps with employee satisfaction (easy for employee interface).
- Staff engagement.
- Onboarding satisfaction has improved.
- Blackbaud
- Independent 401K service
We reviewed the integration, but decided against [it] because of limited funds and professional ability.
ADP Workforce has a better onboarding approach and has better customer service standing behind the solution.
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
Yes
Did implementation of ADP Workforce Now go as expected?
Yes
Would you buy ADP Workforce Now again?
Yes