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ADP WFN is a well rounded HRIS that ensures employee compliance and supports our growth initiatives
October 06, 2021

ADP WFN is a well rounded HRIS that ensures employee compliance and supports our growth initiatives

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We recently implemented ADP WFN for our HRIS. Our main reason for selecting ADP was because we needed a full solution to handle both domestic and international payroll, as well as time-off tracking. With ADP's partners such as MiHi and Celergo this was a solid solution.
  • Benefits enrollment
  • Onboarding
  • Domestic payroll
  • Compliance
  • International payroll
  • International timekeeping
  • We have not used the system enough to have ROI data
While ADP has international partners like MiHi and Celergo, there is still work to be done on the full integration with ADP WFN. For example, we can not currently collect banking details for our international employees in ADP WFN which needs to be fed to Celergo. We have to manually collect it and separately add it to Celergo.
  • NA
We have not integrated any systems yet, but plan to integrate our ATS, Lever, next year. We will also be using Org Charts Now for our org chart management and workforce planning at some point. It would be great if WFN had a better org chart feature. This is a gap for us at this time.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

The wait times can be high, but usually, you get solid support when you call. I try to use the Bridge as much as possible, which seems to have a lot of what is needed to answer questions.
Because of our large growth, we have found that ADP has a great product for new hires' onboarding that is customizable and comprehensive. However, we have had challenges with implementing the international aspects of payroll and timekeeping.

ADP Workforce Now Feature Ratings

6.7
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
1
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
8.0
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
6
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated