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We love ADP
October 06, 2021

We love ADP

Sarah Misener | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We have roughly 20 employees that use our ADP Kiosk and we love it. It makes sure that our employees take a full 30 minute break per CA requirements but not allowing them to clock back in early from break. They use a passcode since the biometric processing became difficult and cumbersome.
  • Meal attestation
  • Ease of use
  • Easy to navigate online data
  • Biometric feature needs improvement
  • Restriction of starting work too early
  • Do not know, this is above me
I think the ease of access from ADP would make it the perfect software to use across multiple departments and locations.
  • Do not know, this is above me

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

I do not know. This is above me, but my main HR has had great results.
It makes sure that our employees take a full 30 minute break per CA requirements but not allowing them to clock back in early from break. They use a passcode since the biometric processing became difficult and cumbersome. I feel like the face biometrics slowed down the process extremely for employees trying to clock in and out.

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

COVID-19 Response

I feel like the ease of posting and viewing information is great!
I am not involved in this part of ADP usage.
I am not involved in this part of ADP usage.
I am not involved in this part of ADP usage.

Evaluating ADP Workforce Now and Competitors

Not Sure
  • Product Features
  • Product Usability
I was not involved in this process but features and usability were key.
I was not involved in this process

ADP Workforce Now Implementation

It was easy on my end but our main HR did it all.
  • Implemented in-house
Not sure - I was not involved in this process
  • Face biometric difficulty

ADP Workforce Now Support

Using ADP Workforce Now

It is absolutely user friendly, I figured out most of it just by browsing around and clicking on things.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Editing employee time cards
  • Reviewing time cards and attendance
  • Employee info easy to view pay records
Yes - It works great with allowing certain employees being able to clock in and out through the app and restricting others from doing so.

Upgrading ADP Workforce Now