Item: ADP Workforce Now
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We utilize WFN for our entire organization. Employee self-service is easy to use and very crucial to our business as it allows employees to clock in and out and view their pay information. Managers use WFN to make changes to their employees' job-related information. As an administrator, I oversee nearly all aspects of what managers and employees do in the system.

Pros and Cons

Time Keeping
Reports
Manager Self-Service

Having access to all fields to run reports on
Reduce the number of errors when accessing the system
Better user interface for employees

Return on Investment

Payroll
Timekeeping
Employee management

Scalability

In my department, we have not fully utilized the scalable software to its full potential. As a company, only payroll and HR have day-to-day duties in the system. Other departments use their own systems to facilitate their job duties. If this changes in the future, we can revisit this side of ADP.

Systems Integrated With

BrassRing
Great Plains
Sharepoint

Difficult with BrassRing as there are still some headaches with the feed.

Alternatives Considered

N/A

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

The account manager is great and the Bridge is a huge resource.

Other Software Used

IBM Kenexa Talent Acquisition Suite, Emburse Certify, MS SharePoint

Likelihood to Recommend

[ADP Workforce Now] is well suited for timekeeping and payroll. However, it is not the best for integrating with some applicant tracking systems. The onboarding is adequate for WFN but our version has managers enter data manually for new hires. This can lead to a lot of errors, as opposed to an import or feed from another system.

Great system for any organization!

Overall Satisfaction with ADP Workforce Now