Item: ADP Workforce Now
Rating: 8
Author: Meir Brodsky

Use Cases and Deployment Scope

ADP is mainly used by our Payroll department to track and distribute employee payment, while also being used by all employees as a resource to view paystubs, sign up for benefits during open enrollment, use and keep track of vacation days, and other functions of that sort. It allows our Payroll team to ensure that all employees receive what they earn, at the correct time.

Pros and Cons

Clear, modern, and user friendly UI
Allows employees to sign up for benefits and use vacation days very easily
Allows for Clocking in and out easily

Loading times can be long
Can't search for employees by ID number in basic search
Some menu items seem redundant

Return on Investment

Much less mistakes made in Payroll
HR and Payroll do not get as many questions about using vacation days and benefits
Tracking employee working hours is more accurate

Scalability

ADP Workforce Now was deployed at our company across dozens of sites throughout the United States and Canada, and had a multitude of functions that could be used and rolled out seamlessly. In addition, ADP Workforce Now regularly has new functions rolling out with Beta tests, so we knew we could test them out before an official roll out.

Systems Integrated With

SAP SuccessFactors

Was not present for the initial integration, but it works great. Anything put into SAP rolls into ADP overnight, ensuring it has the most up to date information.

Alternatives Considered

Paylocity

ADP Workforce Now is simply way more user friendly than Paylocity, with a much simpler and more modern looking UI, for both users and Admins. Paylocity's interface was just way too complicated and old looking, for that alone we decide to go with ADP Workforce Now to avoid having to deal with employee confusion an poor onboarding.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.

Other Software Used

SAP SuccessFactors

Likelihood to Recommend

When you need one system to manage all Payroll and Benefits, ADP Workforce now is very useful. My company is a large one, and requires all relevant info to be in one place, and for it to be user friendly enough that our employees, some of which are not very tech literate, and use it with ease. It may not be a replacement for HR and Payroll teams, but it is a valuable tool for them. It is NOT just a CRM though, if you're mostly looking for an employee database/CRM, this is not it.

Modern and Sleek: Payroll software doesn't need to be complicated

Overall Satisfaction with ADP Workforce Now