Overall Satisfaction with AppFolio Property Manager
At present, AppFolio manages about 87 rental properties (single & multi-unit) throughout the US for a client. It tracks vacancies, rent, expenses, work orders, tenants (might as well throw in the kitchen sink) through to financial statements. Honestly, I do not believe these many properties could be properly tracked w/o AppFolio. My client simply loves the product. I do find that the traditional accounting section is quite a bit dated.
- Tracking work orders per property.
- Tracking vacancies
- Tracking rent due/paid
- Although, AppFolio has made some recent improvements to the financial statements (yeah), more flexibility and options are still needed.
- I know a number of peers shy away from AppFolio because the accounting section operates like accounting software in the late 80's, early 90's.
- Sometimes, it takes a great amount of sleuthing to find an original transaction, or retrieve more detail.
- This is more difficult for me to answer. I do not run a property management firm. I simply use the product that my client had in place. Further, I really mostly use the accounting section.