Too many varied properties thising & thating....AppFolio
March 14, 2017

Too many varied properties thising & thating....AppFolio

Christy Bertani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppFolio Property Manager

At present, AppFolio manages about 87 rental properties (single & multi-unit) throughout the US for a client. It tracks vacancies, rent, expenses, work orders, tenants (might as well throw in the kitchen sink) through to financial statements. Honestly, I do not believe these many properties could be properly tracked w/o AppFolio. My client simply loves the product. I do find that the traditional accounting section is quite a bit dated.

Pros

  • Tracking work orders per property.
  • Tracking vacancies
  • Tracking rent due/paid

Cons

  • Although, AppFolio has made some recent improvements to the financial statements (yeah), more flexibility and options are still needed.
  • I know a number of peers shy away from AppFolio because the accounting section operates like accounting software in the late 80's, early 90's.
  • Sometimes, it takes a great amount of sleuthing to find an original transaction, or retrieve more detail.
  • This is more difficult for me to answer. I do not run a property management firm. I simply use the product that my client had in place. Further, I really mostly use the accounting section.
  • None
If you have only 1-5 properties to manage, AppFolio might be overkill. But once you get over 10, it becomes more valuable. If you, also, have mult-unit properties, this only increases AppFolio's value. The property management side is so detailed and complete that it is well worth dealing with an antiquated accounting system.

Comments

  • Mackenzie Nielsen | TrustRadius Reviewer
    Mackenzie Nielsen
    (Vendor Representative) commented 8 years ago
    Hi Christy, thanks for your review! We love receiving constructive feedback from customers and always look forward to improving a customer's experience with the product. We have made quite a few updates to our accounting features recently. In addition, our reporting framework has been updated for even more robust reporting. We're currenlty working to streamline manual entry, so you can expect updates to come soon. Lastly, our new Owner/Vendor eCheck process streamlines the payables process and makes one-click payments easy to use and efficient for businesses! Thanks again for your review! - Mackenzie, AppFolio Property Manager

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