Creating clear and articulate training courses for customer deployments
Updated May 13, 2021

Creating clear and articulate training courses for customer deployments

Matthew Gardner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Articulate 360

Articulate is being used within our customer success team to create training modules and quizzes for our customers after their deployment. This helps their staff review and learn our product.

This helps us to provide added value during the on-boarding process and also to track who is completing training very easily within our partner companies. They can host in their LMS or we also self-host if needed.


  • Export to LMS.
  • Ease of use/creation.
  • Quiz creation.
  • Robust importing.


  • Self-hosting option is not built in so you HAVE TO have an LMS, which is overkill for one-offs.
  • Cloud based but a desktop app, kind of annoying.
  • Price is high if you're not making many courses.
  • Helping our customers in deployment.
  • Ensuring we can track which end users have completed training.
  • Presenting an asynchronous training option.
We didn't look into much else as one of our customers was using Articulate and highly recommended it. It's been great for creation but the lack of included LMS is the sticking point.
CloudFlare, Unbounce, WordPress, Google Forms, Zapier, Adobe Acrobat DC, Adobe Photoshop, Adobe Illustrator CC, Adobe XD, Adobe Premiere Pro, Skype for Business (formerly Lync), Skype, Google Hangouts, UberConference, Zoom, Zoom Video Webinar
Very well suited for internal training if you have an LMS. Not great if you do not also want to pay for LMS software. We are currently hosting via HTML but a lot of functionality is lost. I think at the price point a lightweight web-based LMS should be included to show value.

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