TrustRadius
Creating clear and articulate training courses for customer deployments
https://www.trustradius.com/corporate-learning-managementArticulate 360Unspecified8.979101
Matthew Gardner profile photo
Updated October 02, 2019

Creating clear and articulate training courses for customer deployments

Score 5 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Articulate 360

Articulate is being used within our customer success team to create training modules and quizzes for our customers after their deployment. This helps their staff review and learn our product.

This helps us to provide added value during the on-boarding process and also to track who is completing training very easily within our partner companies. They can host in their LMS or we also self-host if needed.
  • Export to LMS.
  • Ease of use/creation.
  • Quiz creation.
  • Robust importing.
  • Self-hosting option is not built in so you HAVE TO have an LMS, which is overkill for one-offs.
  • Cloud based but a desktop app, kind of annoying.
  • Price is high if you're not making many courses.
  • Helping our customers in deployment.
  • Ensuring we can track which end users have completed training.
  • Presenting an asynchronous training option.
We didn't look into much else as one of our customers was using Articulate and highly recommended it. It's been great for creation but the lack of included LMS is the sticking point.
CloudFlare, Unbounce, WordPress, Google Forms, Zapier, Adobe Acrobat DC, Adobe Photoshop, Adobe Illustrator CC, Adobe XD, Adobe Premiere Pro, Skype for Business (formerly Lync), Skype, Google Hangouts, UberConference, Zoom, Zoom Video Webinar
Very well suited for internal training if you have an LMS. Not great if you do not also want to pay for LMS software. We are currently hosting via HTML but a lot of functionality is lost. I think at the price point a lightweight web-based LMS should be included to show value.

Articulate 360 Feature Ratings

Course authoring
10
Course catalog or library
Not Rated
Player/Portal
4
Learning content
Not Rated
Mobile friendly
8
Progress tracking & certifications
1
Assignments
Not Rated
Compliance management
1
Learning administration
Not Rated
Learning reporting & analytics
Not Rated
Social learning
Not Rated