TrustRadius
Asana: friendly interface to keep your projects healthy and happy
https://www.trustradius.com/project-managementAsanaUnspecified8.41002101
María Lucía Santagata profile photo
Updated August 21, 2019

Asana: friendly interface to keep your projects healthy and happy

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Asana

Actually Asana is being used across the whole organization, but my area was the one that introduced the tool to the company. We needed to find a tool that allows us to track our tasks and to organize the team's tasks, share the projects with other areas, schedule the projects, set due dates, share files and information, etc. Asana address all those issues.
  • It's very intuitive to use and its interface is modern and nice. Other project management tools don't have as nice an interface as Asana has.
  • It allows you to manage a LOT of projects and to customize them separately depending on the characteristics of each one.
  • It works smoothly in different navigators and also the desktop version works very well.
  • It allows integrations with great tools, such as Everhour.
  • The free version is very plain, I understand that nothing's for free but I think that, if it had some more functionalities available in the free version more people would buy the complete one.
  • I would like to use Asana in my phone without having to download the app.
  • Sometimes the notifications get spammy, I know you can deactivate some and activate others but, as default, they end up being spam and most of the times I lose the only ones I care about (when a task is done and when comments are made on a task).
  • As a positive impact, our projects started to grow faster, smoother and (which I think is the most important aspect) and tidier!
  • We (the team members) are not as stressed as we were, as we don't forget deadlines anymore and we keep track of what other teams involved in the projects are doing.
  • The communication between teams involved in the project also got smoother and the actions taken to solve the problems started to be more visible to everyone.
Asana is very easy to use, you don't need to read any guide to understand how to use it. Works well on almost any device and navigator and the interface is friendly to everyone. Creating a task is easy, following them is also easy and the comments between people involved in the tasks are public, so anyone can follow the task if the employee assigned is not available at a specific moment.
Honestly I had to ask them for support only one time, so I can't rate them properly. That one time they gave me adequate support and the response came in an adequate time too. Being a tool as easy to use as it is - it's not very frequent that we need support from them.
Trello has an interface so confusing that we ended up tracking our tasks in Excel or Google Sheets. The project management was poor, I think it's designed for companies that are not involved with so many clients like mine, and that don't need to track a lot of projects at the same time. Asana is more user-friendly in every aspect.
In my experience, Asana solved a lot of problems where I work, a growing department at a growing company. When we had fewer clients (or small clients) it was easy to work without a friendly project management tool, but when clients got bigger and we started to [have] A LOT our work became messy and stressful. I think it's a well suited tool when your area or your company gets bigger.

Asana Feature Ratings

Task Management
9
Resource Management
8
Scheduling
10
Team Collaboration
10
Document Management
8
Email integration
7
Mobile Access
7
Budget and Expense Management
Not Rated
Integration with accounting software
10