Using Atlassian Confluence for 2+ years.
September 27, 2019

Using Atlassian Confluence for 2+ years.

Suleman Ahmad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

We use the Atlassian Confluence for ideas, brainstorming, product stories, changelogs, standup meetings, retrospective meetings and to track the production issues... the list goes on. We use it across our whole organization. Previously we use the MS Word and MS Powerpoint for user stories, and that became too difficult to maintain the content.
  • Built-in tools (drag and drop) to format the page
  • Tagging team members
  • Email notifications for changes
  • I start watching a few pages, but Confluence then added me in all pages by default and now I am getting a lot of notifications for irrelevant pages
  • Sometimes when my teammate adds some points in a Standup meeting against my work then I only get the empty response in email notifications without the details of what was added. (I don't know why the content is missing)
  • Time-saving to gather all content at one place.
  • Notification system saves a lot of time - some times I just go through the notification and get the whole idea of what's going on.
To keep the user stories together, we used the Microsoft Office tools. It took a lot of time to search for the relevant stories, so we moved to Atlassian Confluence which is now saving a lot of time.
If we have any issue, the support team helps us.

Do you think Atlassian Confluence delivers good value for the price?

Yes

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

Yes

Did implementation of Atlassian Confluence go as expected?

I wasn't involved with the implementation phase

Would you buy Atlassian Confluence again?

Yes

Atlassian Confluence is the best for collaborative user story writing. It gets linked to the JIRA issues so we can keep the tickets as simple as possible and add all the details in Atlassian Confluence.

Confluence Feature Ratings

Task Management
9
Workflow Automation
8
Mobile Access
2
Search
5
Visual planning tools
9
Notifications
10
Discussions
5
Internal knowledgebase
5
Video files
8
Audio files
9
Document collaboration
7
Access control
8
Advanced security features
8
Integrates with Google Drive
8
Device sync
5