Professional Ecommerce Platform at an Affordable Price
Overall Satisfaction with BigCommerce
The BigCommerce website platform hosts all of
our products and processes all sales. Prior to changing to BC, I maintained my
own website code and was responsible for all web-hosting. The old site/code was
hacked more than once and managing security was becoming a liability.
Furthermore, the old site was not responsive and became outdated for
smartphones. BigCommerce fixed all of that, and I was up and running much
quicker than expected. The templates are highly professional and feature-rich.
our products and processes all sales. Prior to changing to BC, I maintained my
own website code and was responsible for all web-hosting. The old site/code was
hacked more than once and managing security was becoming a liability.
Furthermore, the old site was not responsive and became outdated for
smartphones. BigCommerce fixed all of that, and I was up and running much
quicker than expected. The templates are highly professional and feature-rich.
Pros
- Provides a secure web platform for hosting eCommerce sites.
- Includes many professional templates.
- Includes many add-ons for order processing, payments, and shipping.
Cons
- Would like to have better "catalog only" pages to show sample items that are not for sale.
- The backend interface could be more intuitive.
- Users like the professional look and navigation of the site, which increased orders.
- Processing and fulfilling orders is much faster than with my previous system (osCommerce).
- BigCommerces manages all backend codes, which includes security. That alone has been a great investment.
$20,000 to $100,000
APIs are used to process payments for multiple payment platforms. The customers like payment options and BC provides plenty. There are also integrations with email marketing, automatic listings on Pinterest, and automatic integrations with Facebook. All of these provide marketing value.
- Shopify and Squarespace
osCommerce was our previous platform. It worked great for what it was but was too difficult to maintain and behind the times. When looking for a replacement, Squarespace and Shopify were both evaluated. Squarespace was not responsive at the time and did not support all of the features we needed (payment integrations, templates, etc). Shopify has great features and great reviews but the cost of the service and overall cost structure was more. BigCommerce provided the best value.
Do you think BigCommerce delivers good value for the price?
Yes
Are you happy with BigCommerce's feature set?
Yes
Did BigCommerce live up to sales and marketing promises?
Yes
Did implementation of BigCommerce go as expected?
Yes
Would you buy BigCommerce again?
Yes
Comments
Please log in to join the conversation