Box makes your work life easier and more streamlined
Updated April 08, 2021

Box makes your work life easier and more streamlined

Heather Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Overall Satisfaction with Box

Box is being used across our entire organization, and it has helped our department immensely to keep everything organized and easy to access from anyone/anywhere. We're able to share links with people and they can access large files instantly, which helps to not bog down emails with large file sizes. The use of Box Sync or Box Drive allows you to work on files directly in the cloud, so you don't have to continuously re-download the same file if someone else edits it. We even use Box to archive our finished projects, so we can access them in future years to update.
  • Ease of sharing - extremely important when multiple people/departments are working on the same project.
  • Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.
  • Occasional outages - sometimes there are blips in the system and the website version cannot be accessed, but this is usually resolved in an hour.
  • Photos don't display metadata - when we considered using Box to primarily store all our photos, we had to go with another separate product for photos because of the lack of metadata searchability. You can add keywords in box, but when a photo already has that information it's a shame it doesn't integrate it to search easier.
  • More efficient - we are able to work on each other's files if someone is out sick, and we know that we're working on the most recent file when doing so.
  • No limits on storage - with our unlimited storage we no longer have to clean out our folders for fear of running out of space. This allows us to focus on other issues.
The unlimited storage with Box beats all the other options, along with the ease of sharing. With the other products, we found that we had the issue of having to clean up folders to make sure we had enough space to work with, and the ability to share links and files wasn't always reliable or intuitive.
Whenever there's an issue with Box, they are very upfront with their updates and what they're doing to resolve the issue. They have a Twitter page as well as a page on their website that shows a timeline of what they've done to bring the site/cloud apps back up to running smoothly, which is helpful when coworkers are trying to figure out what's going on.

Do you think Box delivers good value for the price?

Not sure

Are you happy with Box's feature set?

Yes

Did Box live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Box go as expected?

I wasn't involved with the implementation phase

Would you buy Box again?

Yes

Box is fantastic if you want to work on a file from multiple computers. You can use a work computer to start, go home and finish on your home computer - and if you have the cloud apps you don't even have to download the files each time. You can work directly in the cloud and the file is automatically updated across all devices.

Box is not well suited for Digital Asset Management. Searching for photos only works if your search terms are in the title of the image, and it doesn't allow for searching in the metadata/keywords/description.

Box Feature Ratings

Versioning
10
Video files
6
Audio files
10
Document collaboration
10
Access control
10
File search
3
Device sync
10
User and role management
7
File organization
10
Device management
9
Performance
10
Reliability
5
Storage Reports
5