Brandwatch: A Great Cross Platform Listening Tool
December 17, 2015

Brandwatch: A Great Cross Platform Listening Tool

Fiona Roddis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Brandwatch Analytics

We use Brandwatch Analytics as part of our education program, both with clients and graduates to illustrate what's possible with social listening and brand monitoring.
  • Cross platform monitoring including social media.
  • It's a very powerful tool that allows us to gain deeper insights into brands and organisations.
  • Detailed help and tips when setting up projects/queries as well as fantastic customer support from the team.
  • Query structure is flexible allowing us to create a range of queries from general to very complex and specific.
  • Introduce a small business package that's more financially viable for startups/entrepreneurs or graduates.
  • Increase social media platform coverage.
  • It has expanded the range of tools that we can introduce to clients and graduates.
What we love best about Brandwatch (other than the great customer support which is important) is the variety of content that it crawls, many other tools are limited to specific social media sites or don't crawl for forums for example so we feel Brandwatch offers a well rounded view of the market.
Google Analytics, Bing Webmaster Tools, Google Search Console