So far, great tool!
Updated May 24, 2022
So far, great tool!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Canto
Canto is being used as our photography library. It's being used across the marketing department to all other departments. It addresses the ease of seeing what our best photography is for our team and outside teams. This is crucial and a missing component to what we previously had in place.
- Searchability
- Flexibility
- Plug-in capability for Adobe products--our team is just starting to test out using this and off the bat it seems like there are some issues with the images downloading to the machine rather than truly being cloud-based links
- Sometimes a bit overwhelming with all the features; its taking our team a while to get the product up and running
- Filtering is not as intuitive as I had thought
- Takes a long time to build up metadata for the filtering
- Metadata and tagging for searchability
- sharability within and externally
- Only negative I can say right now is the cost of getting the team up to speed and trained and the tool migrated and fully set up
- Once we're fully set up it will be very efficient
- Great visibility into all our photography
- user interface is not as intuitive as I had hoped
We previously used Dropbox, and that search functionality was OK--no tagging capability at all which really made it hard and very convoluted to find any photos. It also caused the folder system to be very detailed and hard to navigate. With the tagging in Canto and teachability, we will have such an easier time finding photos.
Do you think Canto delivers good value for the price?
No
Are you happy with Canto's feature set?
No
Did Canto live up to sales and marketing promises?
Yes
Did implementation of Canto go as expected?
No
Would you buy Canto again?
No
Using Canto
4 - design and photography skills
- Photography library
- Photography curating
Evaluating Canto and Competitors
Yes - dropbox
- Price
- Product Features
- Product Usability
really were looking for a product that had the ability to tag and search for photos so that we could find what we're looking for quickly without having to dig deep in folders
Maybe would have trial-ran other options. but its hard because you would need to import and set up so much of your data and images to be able to really evaluate if it is or isn't going to work for your organization. The onboarding of the tool was quite painful.
Canto Implementation
- Implemented in-house
- very time consuming and did not have resources available to spend that much time
- had to learn it as we implemented which made it difficult
Canto Support
| Pros | Cons |
|---|---|
Immediate help available Quick Initial Response | Slow Resolution Poor followup Problems left unsolved Not kept informed Escalation required Need to explain problems multiple times |
I did not know that was an option so no
Yes - no
they are always responsive and available to schedule time to talk through questions but on the more technical side of things is where solutions to problems are greatly lacking in my opinion.
Using Canto
| Pros | Cons |
|---|---|
Consistent | Do not like to use Unnecessarily complex Difficult to use Requires technical support Not well integrated Slow to learn Cumbersome Feel nervous using Lots to learn |
- uploading photos
- batch editing
- tagging
- structuring and planning out the metadata
- searching