Veteran Sales Take on CaptivateIQ
November 08, 2021

Veteran Sales Take on CaptivateIQ

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

CaptivateIQ is a commission reporting tool for sales. We use it to showcase our commission report. We have a pretty complex comp model, like most SaaS orgs and it does a great job in keeping commissions simple and easy to understand. We can even ask our controller questions directly from the report, which is super helpful.

Pros

  • Commission Reporting
  • Dialogue with Commission Department
  • Dispute Request

Cons

  • Integration with our HR system, WorkDay would be a nice to have.
  • Commission reporting
  • Payout Reviews
  • Inquiries
  • Less commission inquiries
  • Increase Trust from Sales
CaptivateIQ's reporting tool is so much easier to view and navigate from a sales perspective. Xactly is very clunky and difficult to navigate. CaptivateIQ's provides a great option to communicate with compensation agents directly, though it's Inquiry tool. I appreciate how I can also export all my reports via CSV.

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

CaptivateIQ is a great platform to consider when the commission compensation model is complex. It does a great job with integrating with Salesforce, so if you use Salesforce, you should definitely consider CaptivateIQ. It takes each sale and breaks down multiple commission rates, which is super helpful for sales to see and view.

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