Chartbeat is off the charts
July 16, 2021

Chartbeat is off the charts

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

We use it across the editorial team to track all our content and pageviews.

Pros

  • Showing social pages (Facebook, Reddit, Twitter) where content is linked.
  • Predicting which pages will rise or drop views.
  • Desktop display showing where people click and with quick summary on the page.

Cons

  • Better historical views/reports.
  • Better sorting by different types of metrics.
  • Smoother integration with Apple News data.
  • I'm not as involved but it's helped shape our website design.
We are able to launch real-time social campaigns that coincide with rising stories.
The desktop display is helpful once you set it up, which can be difficult. Looking up more specific stats isn't as intuitive. But overall overviews are very clear and accessible. I wish the mobile app had as much detail as desktop.
It helps determine what stories should go out as push notifications or at the top of the homepage with prominent placement.
It informs us what our audience is interested in and willing to click on. So yes, in the initial ideation process Chartbeat data comes into play.
My company selected Chartbeat after we were acquired by a bigger company. Initially I missed the Parse.ly interface, but I have since adjusted.

Do you think Chartbeat delivers good value for the price?

Not sure

Are you happy with Chartbeat's feature set?

Yes

Did Chartbeat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chartbeat go as expected?

I wasn't involved with the implementation phase

Would you buy Chartbeat again?

Yes

It's great for a homepage and for individual authors to track which of their stories are doing well. Also the source of traffic helps show how effective SEO or social media pushes are doing.

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