360 degrees solution for sales funnel
September 27, 2024

360 degrees solution for sales funnel

Yigal Rabi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus by ZoomInfo

We use Chorus for Call Recording and Analysis, and also for Deal Intelligence.
All integrated with our Salesforce crm system

Pros

  • Call Recording and Analysis
  • Deal Intelligence
  • Integration with CRM

Cons

  • AI tool
  • Coaching tool
  • Increase lead conversion rate
  • Improve operational efficiency
  • Visibility on data
We use all these features, it enables us to prioritise opportunities, act faster and improve internal communications.
It also helps forecast accuracy and encourage proactive actions
We use it aside the entire sales funnel from lead creation to opportunity closed won
This product supports us all the way unlike other products which we use to support a certain point in our business
The Call Recording and Analysis made the biggest impact of all features, it allows us to improve the quality of interaction with leads and ultimately increases the leads conversion rate
I'm on the Admin side and was in charged on the purchase and implementation project.
We received guidance from Chorus but I run the actual implementation myself.
It was straight forward and Intuitive project
It provided a wider solution that fit our sales funnel process

Do you think Chorus by ZoomInfo delivers good value for the price?

Yes

Are you happy with Chorus by ZoomInfo's feature set?

Yes

Did Chorus by ZoomInfo live up to sales and marketing promises?

Yes

Did implementation of Chorus by ZoomInfo go as expected?

Yes

Would you buy Chorus by ZoomInfo again?

Yes

Well suited for Call Recording and Analysis enable us to watch SDR activities with leads and to improve the quality of interactions

Chorus by ZoomInfo Feature Ratings

Speech-to-Text Transcription
8
Keyword Detection
7
Sentiment Analysis
7
Speaker Diarization
10
Call Recording Playback
9
Call Summarization
7
Conversion Metrics
8
Keyword Search & Retrieval
8
Call Tagging
9
Integration with CRM Systems
10

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