Calling and collaboration via a single tool
Updated December 16, 2020
Calling and collaboration via a single tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Calling
In our org we use Webex Teams application that also has a Webex Calling feature. I started heavily use this feature when the COVID19 pandemic started and all employees were mandated to work from home. The Calling help me to stay connected with my landline number, so it help me to have the same experience as I am sitting at my office.
- Enterprise landline access with from anywhere.
- Mobile application.
- Additional collaboration tool that enrich the experience.
- Video conferencing annotation does not work with Webex board.
- Messaging does not work the same way as with Webex Meetings app.
- Some software bugs when it comes to telephony features such as transfer and conferencing.
Webex calling is very user friendly and easy to use. I personally use it over my mobile phone where I can call in one click and join any video conferencing meetings. It also makes difference when it comes to teleworking since the calling work from any place of the world and you don't have to spend money on expensive mobile roaming.
- Enabling teleworkers with the tool that does everything collaboration.
- High ROI due to business continuity (work from home tool).
- Going green with software based telephony.
In our organisation Webex Teams with UCM calling is a primary tool that provide voice and video communications. Of course, during the adoption, it took me some time to get used to the user interfaces and all the features the tool offers. Eventually, I found the Webex Teams UCM Calling is quite friendly, moreover the advanced features and all-in-one capabilities eliminate the need of using other tools at all.
I usually use Meetings and Messaging tools that Webex Teams provides. With messaging I can easily chat with my colleagues without even calling them. I can also see their availability.
Another good product is the Hybrid Calendar, that helps me to quickly book a meeting and escalate it to any video equipment in the meeting room.
Another good product is the Hybrid Calendar, that helps me to quickly book a meeting and escalate it to any video equipment in the meeting room.
I never had any security concerns as Webex Teams uses end-to-end encryption. SO, I simply trust the experts who develop the tool.
- better audio quality
- user friendliness
- integration with my office phone
- all-in-one capabilities
- user friendliness
- integration with my office phone
- all-in-one capabilities