Webex Calling

Webex Calling

Customer Verified
Top Rated
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About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
TRUE
Webex Calling

Overview

Recent Reviews

Cisco Webex Calling

10 out of 10
July 03, 2022
We have made calls remotely, without the need to use VPN, because you can make international calls, this has resulted in creating a very …
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Webex Review

10 out of 10
April 20, 2022
We use Webex calling as an everyday way to contact internal workers as well as outside clients. It has become widely utilized once we …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Audio conferencing (102)
    9.1
    91%
  • Directory of employee names (95)
    9.1
    91%
  • Video screen sharing (96)
    9.0
    90%
  • Video conferencing (96)
    9.0
    90%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Basic Plan

$0.00

Cloud
user/month

Call Plan

$17.00

Cloud
user/month

Call + Meet Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $17 per month per user

Features Scorecard

Cloud PBX

8.7
87%

Call Management

8.9
89%

VoIP system collaboration

9.1
91%

Mobile apps

9.1
91%

Product Details

What is Webex Calling?

Webex Calling (formerly Spark Call) is a cloud-based phone system optimized for midsized businesses, presenting all the essential business calling capabilities they are likely to need. Designed to remove worry about the expense and complexity of managing a phone system infrastructure on-premises, Webex Cloud allows users to focus on what matters most.

With Webex Edge, users can utilize Webex Calling alongside features that incorporate video, eBooks, infographics, and more via a single calling architecture that connects on-premise Cisco and third-party private branch exchange telephone systems. Its key features include comprehensive PBX capabilities, support for mobile devices, support for mixed cloud and on-premise networks, and a complete cloud phone system management platform.

Webex Calling Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Webex Calling Videos

Security is at our core | Webex by Cisco
Meet Webex Calling: The Cloud Phone System You Can Trust
WebexOne 2021 Highlights

Webex Calling Downloadables

Webex Calling Competitors

Webex Calling Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry

Frequently Asked Questions

Webex Calling is a cloud-based phone system optimized for midsize businesses, providing a PBX solution with a virtual receptionist and personalized voice mailboxes, calling with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing.

Webex Calling starts at $17.

Nextiva Business Phone Service and 8x8 Express are common alternatives for Webex Calling.

Reviewers rate Directory of employee names and Audio conferencing and Mobile app for Android highest, with a score of 9.1.

The most common users of Webex Calling are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (238)

Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Webex calling is very user friendly and easy to use. I personally use it over my mobile phone where I can call in one click and join any video conferencing meetings. It also makes difference when it comes to teleworking since the calling work from any place of the world and you don't have to spend money on expensive mobile roaming.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The Calling app is very simple to use, although on my MacBook is does not update itself automatically until the Webex Teams client. The Webex Calling app really only has a phonebook and a visual voicemail tab, plus a dialpad. It can do video calls, too, but I tend to use Webex Teams directly for video calling.
Score 9 out of 10
Vetted Review
Reseller
Review Source
My organization benefited because we were able to quickly deploy it as a stand-alone solution for a handful of users who required both domestic and international calling. We could deploy in many different ways: 1) desktop, handset, smartphone, and integrated with MS Teams. The flexibility is very valuable to us.