Webex rocks my socks
Updated August 01, 2025
Webex rocks my socks
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
It is our primary used meetings solution with thousands of meetings run daily. We also used it as our primary solution for Webinars, with hundreds and at time even thousands of participants. Apart from this it is our single corporate supported calling solution for making internal and external calls. We're currently running a mix of on-premises Communication Manager systems and Dedicated Instance Communication Manager systems, with a few offices using Webex Calling Multi Tenant. The simplicity that these systems integrate is simply outstanding.
Pros
- Collaborate across companies in a simple and intuitive way.
- One application that can me used for all functionalities with the combined ability of meetings, calling, messaging and connectivity to devices.
- Provides an easy and intuitive way of collaborating with peers and has the ability to use threads with-in one communication.
- Simple user experience with seamless SSO login.
Cons
- Provide same status and diagnostic information as Jabber had would be an added bonus.
- .
- Seamless collaboration.
- Touchless voice control.
- Easy use.
- Collaboration cross domain.
- Webex Meetings
- Webex App
- Webex Calling
- Webex Webinars
- Webex Events
- Slido
- Cisco Webex Room Series
- Cisco Webex Desk Pro
- Cisco Webex Desk Camera
- Cisco Webex Board Series
- Cisco Webex DX80
- ThousandEyes
- Cisco DNA Center
- Cisco Catalyst Switches
- Cisco Aironet and Catalyst Access Points
Equality in user experience for in room and remote meetings was a big challenge. With Webex meetings that difference isn't a factor. Working in a hybrid environment wouldn't be as seamless without using Webex as our primary meeting platform.
With Webex meetings equality of user experience for in room and remote meetings participants is a reality.
We practically use both of these system platforms and let our users select what works best for them. We feel that this is much better than setting boundaries and restrictions.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Cisco Hybrid Work
- Working from anywhere (e.g., coffee shop, airport)
- Working from an office or other company space
- Working from home
We have fully implemented a hybrid work solution across our entire organization. Having Webex as a part of this has been instrumental in how well this has worked.
Equality in user experience for in-room and remote participants is one of the biggest differentiator in Webex compared to other similar meeting platforms.
- Webex
- Microsoft Teams
Cisco Webex Experience
We integrate with Cisco Communication Manager and the whole suite of products in this system family. At the moment we are in the process to migrate our on-premises calling infrastructure to Dedicated Instance, with in essence is Cisco Communication Manager hosted in Cisco private cloud data centers. We also use Webex Calling Multi Tenant for specific uses cases and the seamless integration between these platforms is truly an amazing feat. Or users do not need to know what platform their on as the user experience is agnostic to the platform their on, it just looks and feels the same regardless of platform.
Security is an integral part of the Webex DNA and is not added as an afterthought. Instead it is a part of the base product to have a secure collaborative system from the start.
The interoperability that the Webex room systems provides across various meetings platforms is simply out of this world, with no one coming even close in comparison.
The interoperability that the Webex room systems provides across various meetings platforms is simply out of this world, with no one coming even close in comparison.
The noise suppression is a truly loved function by our users. We're in a quite early stage of using the other AI functions, so a little to early to tell how these will work out for us. But the little we've seen up to now it works really well.
Using Webex App
25000 - Webex is used across all our business functions, from blue and white collar workers to highest global management team.
50 - Webex is supported by our Global Service Desk, with the option to escalate to our Infrastructure Services organization if needed. If additional support is needed a product expert from within the Infrastructure Services organization will cooperate with members of the Product Team that owns the Webex service to find the needed solution to a problem or question.
- Simplicity to use
- Stability of application
- Seamless integration with Cisco video systems that provides a very easy way to join a meeting form the video conference system.
Webex App Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Support is included in our enterprise agreement. It is not an added bolt on.
Yes - Yes it was. The business unit is very attentive and runs a structured beta program to validate usability of newly released functions and features. When a defect is reported within the program there are transparent feedback given on the progress of a solution.
Using Webex App
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Messaging in threads
- Simple and intuitive to make calls
Yes - It works as well as the full scale computer client.
Comments
Please log in to join the conversation