ClickUp is definetiley the go-to of product management and task tracking
July 13, 2022

ClickUp is definetiley the go-to of product management and task tracking

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

As product managers, we've tried many tools - from Notion to Drive, to Trello and Monday. The reason we moved to ClickUp is for the easy use of the architecture - the way the spaces, folders, and list work is pretty convenient. Also, the collaboration between spaces is something that benefits us, as a small startup with ~70 employees we tend to do a lot of cross-area projects and need to keep in communication. In the product area (the area that I manage) we use it as a backlog and ticket-serving system, we keep track of the projects and create our roadmaps over there.
  • Task organization
  • Customizable status and spaces (in a granular level)
  • Task people asignation
  • Due dates control
  • List organization
  • Dependent tasks of a bigger task are difficult to move on the Gantt view.
  • Sometimes the platform and templates bug.
  • Pretty slow compared to other tools.
  • Increased the pace of developing by 30%.
  • Reduce the overwork of the collaborators by 20%.
  • Increased the time-to-solve tickets requested by other areas by 24 hours.
We do keep track of the projects cross-areas and assign needs to other teams freely, this improves our communication as is a centralized platform for us.
We do not use this part, we prefer to keep them separated - there's still a little bit of sense for our team that ClickUp is bugged all the time, so we rather not mix the tools that we currently use.
As I mentioned, ClickUp still is not the replacement for these tools - we use them on what we think the tool does the better job.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I'd say if you're in a fast-paced startup focused on the user experience, ClickUp is definitely the option. But on a bigger scale or any heavy back-end development, I'd imagine the tool keeps short. Some templates are bugged, and the new tools like the whiteboard are difficult to use - we prefer to use ClickUp with a stack of other tools such as Figma, Notion, and Drive

ClickUp Feature Ratings

Task Management
9
Resource Management
3
Gantt Charts
5
Scheduling
8
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
8
Support for Waterfall Methodology
9
Document Management
2
Email integration
1
Mobile Access
5
Timesheet Tracking
3
Project & financial reporting
Not Rated