The all-in-one task management tool we needed
August 09, 2022

The all-in-one task management tool we needed

Yulia Lápicus | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We switched to ClickUp from another project management tool and have never regretted it. As an agency, we use ClickUp for creating boards for each client, adding tasks, storing documents, managing content calendars, and tracking daily progress on projects. Overall, ClickUp helps us save a lot of time and improves team productivity.
  • It's very flexible, many customization options.
  • Great for managing many different clients and projects.
  • Integrations with Slack, Google Workspace, etc.
  • Free plan.
  • A steep learning curve.
  • The mobile app's usability needs improvement.
  • Improves overall productivity.
  • Helps to understand team workload and delegate tasks.
We are a small team of specialists in different fields and ClickUp certainly helps to coordinate tasks efficiently. We use its project management tool features and it allows us to keep track of who is working on what task currently, which tasks are completed or are "on hold." We also use ClickUp to collectively comment on tasks and edit documents for internal use.
We use a lot of different software besides ClickUp, but it replaced our content calendar tool for social media. In addition, we use ClickUp for email notifications of upcoming deadlines. We also use the internal ClickUp document editor to create documents for internal use (e.g. collecting links for research).
We switched to ClickUp from Trello. The main reason was customization, as Kanban boards were not always suited for our purposes. Overall, I personally like ClickUp's interface and functionality much better.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I've worked for two agencies that use ClickUp to manage client projects. Overall, it's great for creating lists, delegating tasks, tracking timelines, commenting, and more. It's great for internal use for small and medium-sized teams. We had some difficulties providing access with a limited view to external clients. ClickUp is a robust platform that can be explored for a long time.

ClickUp Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Team Collaboration
7
Support for Agile Methodology
9
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
Not Rated
Mobile Access
3
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated