ClickUp proves "Less is more" when it comes to productivity tools
September 15, 2022

ClickUp proves "Less is more" when it comes to productivity tools

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp is used in my organization as the sole project management tool, be it for managing engineering/design/product work, creating documentation or prioritization.The business problems ClickUp addresses are:
  1. Single platform for multiple use cases such as Sprints & Documentation
  2. Collaboration with multiple participants
  3. Sharing artifacts outside the organization, with external stakeholders such as clients
The current scope of our use case spans use across the full organization for project management, documentation and engineering pull requests (via Github). In addition to this, we occasionally use features such as Whiteboards and Screen Recording.

Pros

  • The document sharing feature of ClickUp is done really well. I can share documents, boards, lists within my org as well as outside my org with a private or public link.
  • Boards & Lists are another core feature done well in ClickUp. A list can have multiple views such as a Kanban, Gantt, simple list or even a Calendar.
  • Goals is a welcome addition in ClickUp as it allows one to track overarching initiatives right down to the minutest of details by linking a goal to engineering stories & tasks.

Cons

  • ClickUp could improve how it does Epics. While ClickUp follows Goals, epics is an industry wide concept and ClickUp would do well to incorporate traditional epics into its project management structure.
  • Whiteboard is a great feature but could use improvement to make it as competitive as a Miro or Figjam.
  • Lastly, ClickUp could increase security of its shared documents by adding time-based or password-based sharing capabilities.
  • ClickUp has saved approximately $5/mo for 200+ users
  • While time estimate is tough to give, ClickUp has made our engineering teams deliver faster, shaving off an average of 2 weeks every quarter.
  • Our meetings have reduced by 20% due to good documentation on ClickUp
ClickUp has helped improve collaboration within the team by increasing the asynchronous communication between team members. Since we use documents for all kinds of work - engineering documentation, product briefs, design briefs, research guides, the first activity done by a team member at the start of a project is to create a document and then share it with team members where they collaborate, either over a video call or on their own time.
Our team has been able to simplify our productivity processes by reducing the number of tools in use. Earlier, we used to have Confluence for Documentation, Jira for Engineering tasks, and monday.com for product roadmaps. This meant artifacts were available in multiple places. With ClickUp, we now have a single tool for all three use cases. This has:
  • Reduced the back and forth in getting artifacts over email, slack, texts
  • Ensured everyone has visibility into each others' work
ClickUp stands tall against the productivity software I've used in past. The biggest advantage of ClickUp can be summed up in one phrase - "Less is more". By combining multiple features and functions in one tool, it has reduced the number of tools we use, which saves time and increases overall productivity.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is well-suited for new organizations, especially startups that are just starting out. This is because the teams are young and can adapt to a new tool pretty quickly. For teams that want to limit the number of tools they use, ClickUp would be the perfect productivity tool.
ClickUp may not be well-suited for large organizations that may be entrenched in certain tools as a shift would be a mammoth task. Still, it could be done if planned well.

ClickUp Feature Ratings

Task Management
9
Resource Management
6
Gantt Charts
8
Scheduling
6
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
9
Email integration
7
Mobile Access
7
Timesheet Tracking
7
Project & financial reporting
3

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