ClickUp, and how it makes life easy for Product Managers.

ClickUp is used to manage the feature requests shared by different Customers, the Product Backlog, and the Sprints in our firm. It allows us to filter, track, and plan the delivery of features in a structured and transparent manner. We also use it to manage our test cases, our test automation backlog, and our DevOps backlog.

It is extremely easy to communicate via the comments functionality on every ticket. Comments are recorded in history. Every comment notifies the people involved in that comment. It allows me to manage my communications effectively, without the fear of missing out on an important message or doubt or clarification by someone. We generally do not use it for brainstorming. That is done over calls and simple Doc or Sheet software (sometimes even notes).

Yeah. It is the only tool we use other than Slack and the GSuite in our firm. GSuite is required to create emails, spreadsheets and allot a cloud-based drive to our team members. I doubt ClickUp can replace that anytime soon. Slack is used for rapid communication, requiring immediate response. Even though ClickUp can be used for this, I'd prefer to use two different tools. One for rapid, unstructured comms. Another for deliberate, structured comms.