ClickUp in Higher Education
February 02, 2023

ClickUp in Higher Education

Briettny Curtner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp centralized our day-to-day operations, SOPs, and promoted collaboration across the department. My role oversaw scholarship administration and success coaching. There were deadlines and documentation that click up assisted with keeping organized. We loved the dependency feature because our department worked cross-functionally too. This helped with knowing what next steps we were waiting for. The ability to control the privacy settings of each workspace also made it easier for the team to share relevant info. Lastly, the whiteboard feature? Obsessed. This tool was often used during team meetings to brainstorm ideas or elaborate more on certain initiatives.

Pros

  • provide multiple modalities of efficiency, such as list, project timeline, or whiteboards
  • provided templates and customizable statuses made it very helpful to track project progress
  • communication by commenting or tagging a team member made collaboration organic within our team

Cons

  • I'd like to see the data analytics of how Click is used be improved, such as the average length of tasks being in a certain status or workload capacity across the team
  • Integrations with other tools, such as slack, teams, or drive
  • We switched from Asana to ClickUp due to cost and ROI was more than 100%
  • Ease of mind, spending less time on remembering info and instead relying on ClickUp
All of the above! ClickUp allowed complete visibility, based on privacy settings, to collaborate. Our culture was founded upon each voice mattering and thus anything ClickUp was open to feedback or recognition. Mainly, this occurred through tags and replying to comments. Loved that a discussion could be kept within a specific thread.
ClickUp did not replace other apps, other than Asana, although the ability to organize our department functions on a larger scale was a game changer. The biggest impact was on automating our workflow with dependencies.
Cost. This was our biggest motivator to leave Asana and search for another platform. There was a learning curve, however, the team enjoyed the wider range of customization that Asana did not have.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

Useful: everything - operations, sales, supervision, stand ups, and more
Not useful: ??? I use it in my personal life since leaving my role in which it was introduced to me

ClickUp Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
10
Scheduling
8
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
8
Email integration
Not Rated
Mobile Access
6
Timesheet Tracking
Not Rated
Project & financial reporting
6

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