Greatly Enjoying ClickUp
February 02, 2023

Greatly Enjoying ClickUp

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I use ClickUp just for myself. I have the Business plan and I love it. I use ClickUp as a task management program. I plan my day around the tasks that I have prioritized. I also use ClickUp as a task backlog, so that I don't forget any tasks that I cannot complete for a long while. I attach emails and documents to my tasks so that I have all of the relevant materials on hand when I go to complete them. I also use the time-tracking feature occasionally if I am interested in task duration. The automations are very helpful for "snoozing" tasks, so that a task that hasn't started yet doesn't appear on my to-do list until it starts. I love the customizable features of ClickUp and use it every day. I have also used ClickUp to manage my personal tasks, and as a document/note-storing platform. I highly recommend it to anyone who is technologically inclined and not afraid of a moderate learning curve.
  • Customizeability
  • Task & Project Management
  • Note/Document storage
  • Task backlog management
  • Built-in ability to snooze tasks (rather than building it myself using automations)
  • Automations randomly break sometimes and do not notify me that they have stopped working (ex. at random times my Active Status selection disappears and the automation doesn't tell me that there is no longer a status selected)
  • I would like the ability to limit the Home tab to only my dedicated Work space, and not have my Personal space included
  • Drag-and-drop dependencies would be great!
  • I created templates of my repeated yearly tasks - now I know every year when they are upcoming and they are already created!
  • I attach documents, emails, and links to my ClickUp tasks at creation so when I go to complete them, I have all of the relevant information on hand and do not have to spend time searching
  • My priorities for the day are already visible to me as soon as I start work!
  • I can snooze tasks so that they disappear from my to-do list and reappear automatically, without me having to remember them!
I do not use ClickUp for collaboration. It would only be useful if everyone has a ClickUp account.
ClickUp acts as a to-do list, task backlog, prioritization tool, and a note hub for me. It integrates with my email as well. You can also use ClickUp as your calendar but I personally do not.
ClickUp Business Plan Task Record ✔️ Prioritization ✔️ Task Snooze ✔️ Customization ✔️ Start Date ✔️ Templates ✔️ The other software that I tried do not do all of these things.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is well-suited to individuals who want a robust task management/to-do software and enjoy customization. It is also ideal for supervisors that manage projects, where everyone on the team has a ClickUp account. ClickUp can track separate projects effectively, and would be great at iterative projects through the use of templates. ClickUp would be confusing for anyone who is not excited by technology, and I find that about once per month/quarter it is helpful to take a look through all of your lists and make sure that no tasks have fallen by the wayside. You also need to have the time to check off tasks when you complete them. So, anyone who is not able/willing to put in the time to manage the software every once and a while could become overwhelmed by it.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
7
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Project & financial reporting
7

ClickUp Support

ClickUp support has always been fast and able to resolve my issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
I did not. I thought it would hinder my request to purchase ClickUp.