ClickUp the one tool you need
August 01, 2023

ClickUp the one tool you need

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp for everything from IT Service Management to tracking Agile Sprints and work done. We have previously used various tools such as Redmine, Asana, etc but ClickUp seems like the one to stick to as it offers an incredible amount of customization which can be used to develop workflows for most processes we use.
  • Automation
  • Time tracking
  • Task allocation
  • Dashboards
  • UI/UX
  • Locking down of the ammount of customisation at the everything level to maintain a standardized interface for easier oversight
  • Integration with configuration items/ IT assets
  • Increased product time to market by 20%
Yes collaboration on tasks are good and easy to set up. Documents within ClickUp is another collaboration tool which is good. Teams like Development and QA can work together on a task with sub tasks within for each team to complete. Relationships can be made between tasks such as setting a dependency and more.
We integrate ClickUp with Slack which is our main communications channel. We are still at the infancy stage but we can see the use cases for these integrations but have yet to fully build it out to maximise its capability. Integrations with email for notifications and status updates are used as well.
The other tools are much more static in nature and not very use friendly when it comes to customisation. ClickUp offers a suite of customisation tools and Clickapps which help with whatever needs getting done in terms of forms,fields,etc. Therefore, ClickUp can be customised to suit any use case a business can think of.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is in general well suited for project management type tasks which involves alot of time tracking and resource allocation. Not so great for change management whereby the ways each team/department uses ClickUp is too customised making it difficult for oversight. All in all it is still a great tool which covers most if not all use cases for a organization

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
5
Timesheet Tracking
10
Project & financial reporting
5