Tons of features but easy to use project management system
August 10, 2023

Tons of features but easy to use project management system

Nancy Hamlet | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp is used to manage ALL projects at our company. We are a marketing strategy/creative design firm and every job we produce for a client is logged/managed in this platform. We also use a time-tracking integration to track hours worked on every project, which feeds into our invoicing system.

Pros

  • Managing projects, timelines, deadlines, deliverables
  • Storing/sharing files (even large files)
  • Time tracking per user, per project
  • Allowing collaboration on shared documents
  • Automation of project management workflows
  • Marking up edits on PDF documents

Cons

  • The gmail integration can still be a little wonky, but it's made vast improvements!
  • More than 300% reduction in email volume
  • Increased efficiency and time savings on projects
  • Better records management (with ability to look back on every project to see records, client feedback, etc.)
clickup has made it much easier for our designers to collaborate and/or shift project workload around, enabling one designer to pick up exactly where the other has left off as all notes, file history, etc. is saved in a single location. The same is true for project coordinators, where one team member can easily cover for another during vacations, sickness, etc.
Yes, we currently integrate with our time tracking app, DropBox and gmail. Reducing email volume has allowed us to increase efficiency/productivity.
We chose ClickUp because if offered all of the functionality we needed, it was incredibly easy to use/implement and it had a great price point. Hands down, this is our favorite platform.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is perfect for any agency looking to manage projects with multiple team members. We use it to manage creative design projects, content, social media, website projects and a host of other projects. Every client has its own board and we can look at projects by client or across the enterprise.

The software can be used by PMPs, IT teams, etc. Any group managing projects with multiple people and subtasks would benefit from the platform.

ClickUp Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
6
Mobile Access
6
Timesheet Tracking
9
Project & financial reporting
9

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