ClickUp reviews.
September 23, 2024

ClickUp reviews.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

Manage individual and collective tasks. It's a centralized hub where team members can assign tasks, set priorities, and track progress. The platform allows users to visualize workloads with different views, such as Kanban, Gantt charts, or lists, planning projects from start to finish. It enables teams to set project timelines, break down projects into manageable tasks, and assign responsibilities. Deadlines, task dependencies, and milestones help keep projects on track.

Pros

  • Customizable Views: various views (List, Board, Calendar, Timeline, Gantt, etc.) that can be tailored to individual preferences or project needs.
  • Task Dependencies and Automation: set tasks to be dependent on one another, which prevents bottlenecks.
  • Advanced Time Tracking: allows team members to log the time spent on each task, and managers can generate reports based on this data.

Cons

  • A simplified onboarding experience or guided tutorials tailored to specific industries or user roles would help ease new users into the system.
  • Optimize its performance for users with large databases by improving speed and responsiveness when loading tasks, switching views, or accessing attachments.
  • A more advanced dependency management system that allows for easier visualization and automatic adjustment of dependent tasks.
  • Teams often report significant time savings from task automation and streamlined workflows.
  • ClickUp enhances collaboration by centralizing communication and task management, reducing the reliance on emails or scattered tools.
  • ClickUp’s goal-setting and tracking features help teams stay focused, align on objectives, and track key results.
Before ClickUp: Teams often struggled with siloed communication and project management tools. Each department might have used different platforms (e.g., marketing using Trello, engineering using Jira), which made cross-department collaboration difficult. After ClickUp: ClickUp centralizes all project tasks and communication into one platform, enabling smoother cooperation across departments. Teams like marketing, product development, and operations can now easily share tasks, comments, and progress updates, reducing the need for long email threads or meetings to align everyone.
Before ClickUp, Teams used different tools for task management (Trello), time tracking (Toggl), document sharing (Google Drive), and communication (Slack). This led to fragmentation, with team members juggling multiple platforms to get work done. After ClickUp, ClickUp combines these functionalities into one platform. Teams can manage tasks, track time, create documents, and communicate all within ClickUp, significantly reducing tool switching.
Choosing ClickUp, teams often gain a balance of powerful features, flexibility, and affordability, making it an attractive option for a wide range of use

Do you think ClickUp delivers good value for the price?

Not sure

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

A development team using Agile methodology needs to manage sprints, backlogs, and release schedules. ClickUp’s Kanban boards, scrum point tracking, and sprint management are handy here. The team can track progress visually, create sprint timelines, assign story points, and manage task dependencies.

ClickUp Feature Ratings

Task Management
8
Resource Management
8
Gantt Charts
9
Scheduling
8
Workflow Automation
8
Team Collaboration
7
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
8
Email integration
9
Mobile Access
Not Rated
Timesheet Tracking
9
Project & financial reporting
9

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