They live up to their motto.
Overall Satisfaction with ClickUp
As a department developing projects for multiple clients. We needed to make sure that all resources were used correctly. That's why reports are critical for us. ClickUp fulfills this with many reports. With the guest user feature, we can invite our customers to the boards. With the chat feature, we can maintain internal communication without the need for Discord or Slack.
Pros
- With the guest user feature, we can invite our customers to the boards.
- With the chat feature, we can maintain internal communication without the need for Discord or Slack.
- We can track resource utilization with time estimate and track feature.
Cons
- As a department manager I would like to see summary reports.
- The AI side needs a bit more development, I'm not sure if it can give us what we want. It's also very expensive.
- Whiteboards are not yet powerful enough to replace Miro.
- We don't have conflicts between tools.
- Living in ClickUp is easy.
- Cheap compared to other tools.
We run 30 projects with a team of 15 people. The cohesion between teams and resource utilization must be very good. ClickUp provides this for us. Only as a manager, I need summary reports from a higher level and I don't see this yet.
Notification when time track is forgotten, automatic assignment when status changes. In this way, we minimize the human error factor.
Jira is really good and maybe it works better in big projects. But for a department that serves multiple customers at the same time, ClickUp stands out. monday.com seems difficult and complicated to use.
Do you think ClickUp delivers good value for the price?
Yes
Are you happy with ClickUp's feature set?
Yes
Did ClickUp live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ClickUp go as expected?
Yes
Would you buy ClickUp again?
Yes


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