They live up to their motto.
March 14, 2025

They live up to their motto.

Cengiz Reis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

As a department developing projects for multiple clients. We needed to make sure that all resources were used correctly. That's why reports are critical for us. ClickUp fulfills this with many reports. With the guest user feature, we can invite our customers to the boards. With the chat feature, we can maintain internal communication without the need for Discord or Slack.

Pros

  • With the guest user feature, we can invite our customers to the boards.
  • With the chat feature, we can maintain internal communication without the need for Discord or Slack.
  • We can track resource utilization with time estimate and track feature.

Cons

  • As a department manager I would like to see summary reports.
  • The AI side needs a bit more development, I'm not sure if it can give us what we want. It's also very expensive.
  • Whiteboards are not yet powerful enough to replace Miro.
  • We don't have conflicts between tools.
  • Living in ClickUp is easy.
  • Cheap compared to other tools.
We run 30 projects with a team of 15 people. The cohesion between teams and resource utilization must be very good. ClickUp provides this for us. Only as a manager, I need summary reports from a higher level and I don't see this yet.
Notification when time track is forgotten, automatic assignment when status changes. In this way, we minimize the human error factor.
Jira is really good and maybe it works better in big projects. But for a department that serves multiple customers at the same time, ClickUp stands out. monday.com seems difficult and complicated to use.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

The biggest feature is that it has so many features that you don't really need other tools. They are also constantly improving the product.

ClickUp Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
10
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
10
Document Management
8
Email integration
8
Mobile Access
9
Timesheet Tracking
10
Project & financial reporting
7

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