The Most Capable Productivity Software
July 24, 2025

The Most Capable Productivity Software

Tim Shackleton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp is the single source of truth in our content marketing company. It drives our project flows, holds relevant documentation, and automates communication and task distribution. The ability to track time, hand-off sub-tasks, and organize details without needing to perform 5 "housekeeping" tasks in the middle of project productivity is a massive win for our business.

Pros

  • Time tracking
  • Live commenting
  • Document storage

Cons

  • Clickup is a tank! It's feature-set is extremely robust and can overload a new user.
  • Account wall/Guest access. I'd love to be able to send people more info through ClickUp without them needing an account.
  • Settings navigation: It is sometimes unclear what things need to be handled in the main settings or in specific task cards.
  • Shortened our average project duration by 50%
  • Reduced our necessary operations software portfolio by 90%
  • Decreased emails by 50%
Our average project consists of an ideation stage, an on-site production stage, a post-production stage, and a posting stage. Each of these stages has a different workflow and often different team members. By writing out a customized, full-length workflow in ClickUp, we are able to maximize visibility and functionality for those that need it, while hiding things from those who don't need the info either before or after their subtask is complete.
This is our favorite part of ClickUp. It's so flexible that it can be shaped towards completely different departments' needs, while still fitting into an efficient big-picture productivity system. This means that we don't need a birds-eye-view administrator to input data and keep things straight. The people who are interfacing with the beginning-, middle-, and end-product directly are also the ones passing information along, so there is less need for internal translation and fewer hand-offs and delays.
ClickUp is the most robust of the 3 productivity tracking softwares I have used. Todoist can perform only a fraction of the functions of ClickUp, notably lacking time-tracking, automations, workflows, and Gantt viewing and details. Google Tasks was less intimidating on the front end and still has a place in my personal life for simple task reminders, but is insufficient for multi-step or long-term project planning and history.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I use ClickUp within my business for internal communication with our team and external communication with a few contractors that we work with. Given we are a remote organization, it is extremely helpful to be able to set assignees for each stage of a project and trust that the next person in line will be notified and able to easily receive the baton. I also use ClickUp at home with my wife to manage our house projects, church responsibilities, grocery lists, and anything else that requires multi-step or long-term planning.

ClickUp Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Professional Services Automation
10.0
Project & financial reporting
10

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