Dig deeper into your prospect pool with key insights and reports at the account level
December 12, 2018

Dig deeper into your prospect pool with key insights and reports at the account level

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with DiscoverOrg

Right now DiscoverOrg is being used solely inside the sales team. We are looking into some integrations that are needed to expand the usage to other departments but right now we are trying to find the best way to use the platform to enable the sales organization. The key features that we use are the Opp Alerts, Scoops and Account Profiles. This helps our team see what is top of mind for a prospect and what we need to focus on.
  • DiscoverOrg is an intuitive solution and once you have spent 30 minutes or so exploring it you can navigate very easily. It was a quick and easy training.
  • Setting up a report to be sent to you each day with alerts about prospects that are important to you is simple. You don't get bogged down filling out unnecessary fields.
  • The Org Chart feature is really good if you are working in a field where the business and IT functions are a key area of focus. Many times these get updated regularly so you can have the latest and greatest org chart.
  • I work in an industry that DiscoverOrg has limited experience in. For this reason, many of the prospects I have identified on my own are not in their platform.
  • I think sometimes the Scoops are a little dated before I get them.
  • It would be nice to have an easier way to add keywords into the OppAlerts functionality. When I made a request, I was told it would take 6 to 9 months.
  • It is still a little early to tell here. I believe in a year or so once DiscoverOrg's platform has matured in my industry, we will see greater ROI. We will continue to get creative in how we use this solution.
  • I think if DiscoverOrg can speed up their timelines with requests we could see immediate returns. Having to wait 6 to 9 months for keywords to be added to the OppAlerts functionality seems extreme.
  • I have also asked for companies to be added to their platform and I did not receive a response. I have not lost my optimism around the solution but it's hard to prove ROI when we don't get updates on what is most important to our business.
I was not part of the group that chose DiscoverOrg. That was an early objective of my director who had used it at a previous job. We are looking into these other solutions as supplements for DiscoverOrg to fill in the gaps that we see. I think DiscoverOrg's platform stands on its own more than these other solutions, which are more add-ons to a database.
DiscoverOrg is best suited for companies that have no limits on the verticals that they sell to. They have a wealth of information about many traditional markets so if you don't have limitations there it is a great tool for you. If you are selling to one vertical with a limited market, you may need to work a little harder to pull the value out of the solution.

DiscoverOrg (discontinued) Feature Ratings

Advanced search
Identification of new leads
List quality
List upload/download
Ideal customer targeting
Load time/data access
Contact information
Company information
Industry information
Lead qualification process
Company/business profiles
Alerts and reminders
Data hygiene
Filters and segmentation