Dropbox selected for robust features, flexibility, and positive user experience
December 06, 2017

Dropbox selected for robust features, flexibility, and positive user experience

Emily Westergaard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We're a small nonprofit that has employees across four sites. We needed a "server" that would allow us to store all of our documents securely, back them up continuously, and on a system that was easy for our off-site employees to access. We also need to share documents with partners outside of the organization, and be able to give them read-only access or edit access. Dropbox does all of this nicely.
  • Dropbox syncs across all team members' computers, so that we can keep documents up to date and accessible for all employees across work sites.
  • Dropbox makes documents accessible from the cloud - so I don't have to take my computer with me all the time.
  • Dropbox backs everything up - so when one of my employee's computers broke, we didn't lose any of the documents he was working on.
  • It does not allow multiple users to update a document in real-time, like Google Docs seems to. This would be a great feature, but the ability to edit permissions, share within and outside the organization, and access documents from other work stations outweighs the need to edit in real time with multiple people.
  • If Dropbox software isn't installed on your computer, it takes a bit longer to visit the website, login, find the documents, download a document, and then upload the new document.
  • With Dropbox software is installed on my computer, I have instant access to everything on the server even when I'm offline. But that means I have a copy of everything on my local computer, and it can eat up hard drive space pretty quickly.
  • Before Dropbox, we were constantly emailing files back and forth to each other, and didn't have the ability to collaborate on a document without multiple versions floating around. Dropbox makes it easy to send a document, gather corrections, and finalize, which saves us time.
  • Dropbox is simple enough to use, but still with sufficient access control, that I can share specific folders with volunteers, board members, or other partners quickly and easily.
I haven't found another solution that matches Dropbox's flexibility, features, pricing or usability.
I strongly prefer Dropbox over other systems like Carbonite or Google Docs. It is much more user friendly, and functions as a server where all my documents are stored, but that I have access to when I'm offline. Then when I next connect with a wireless network, it sync's everything back up.

For a small organization that can't afford it's own IT department but that needs a documents server, Dropbox is the only solution I've found that fits all our needs.

Dropbox Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10