Item: Dropbox
Rating: 10
Author: Verified User

Overall Satisfaction with Dropbox

Use Cases and Deployment Scope

Dropbox is where we store all of our creative files. I use it every day for work and it syncs perfectly to the files folder on my Mac. Dropbox makes my job a lot easier/faster than some competitor storage solutions I have tried in the past simply because of the integration with the desktop app.

Pros and Cons

Pros

Dropbox has always been reliable in my 15+ years using it—so I have confidence my files are safe!
Dropbox uploads are fast and I like how it shows me when each one has synced successfully.
The Dropbox desktop app on my Mac is the most important feature to me--this works well and saves me a lot of time.

Cons

The only issue I've been having over the last 6 months (at least) is some of my packaged files (which include the .INDD file) will not upload to the desktop app. I get an error window when I try. I have to open the web app to upload those, which did not always happen in the past.

Return on Investment

Anytime we have a discussion with management on where we can cut costs, or what products we can change or get rid of, Dropbox has always been an easy one for me to convince the team to keep due to the usefulness and affordable cost for our small team.

Alternatives Considered

OneDrive and Google Drive

Some of our team members use OneDrive since we already have storage included in our Microsoft Office plan. Years ago, our management team tried copying our creative files from Dropbox to OneDrive, but OneDrive could not handle some of our larger design files (such as .INDD and .AI art files), so the most important files in the folders were missing. I caught this issue and we have stayed with Dropbox for our creative files ever since. To us, the low cost to keep Dropbox is worth knowing our files are safe.

Key Insights

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

Other Software Used

Adobe InDesign, Adobe Illustrator CC, Adobe PhotoShop, Adobe Acrobat, Microsoft 365

Likelihood to Recommend

Some of our team members prefer to use OneDrive. Years ago the management team wanted to move all of our creative files from Dropbox to OneDrive. When they tried to do so, OneDrive did not successfully copy over some of the important files within those folders, so they kept things as is. Over the years I have had to remind management that this happened, so I continue to advocate to keep our Dropbox account to ensure our files are safe. So at least for our large creative files, Dropbox has been the safest storage solution.

Dropbox Feature Ratings

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