Dropbox review
June 27, 2025

Dropbox review

Christina Ingram | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

I use it for photos and all my documents. I really don’t have any problems. I use it to organize all my photos and I collect photos and save photos in my dropbox because I won’t lose it. are you DropBox the same videos as well because I can remember all my videos.

Pros

  • adding my photos and documents
  • Say videos
  • Save files
  • Music

Cons

  • have more storage space
  • Free subscription
  • I have no negative impact
  • The subscription is a little too high
I have no issues just that the subscription is too high because they need less pay every month. I feel that they need to lower the subscription because it’s a little too high and it should be released like 6.99 a month. I pay close to $20 and they need to lower it because it’s too high.
I like the Dropbox because it’s convenient and Photo Booth should be added. My Photo Booth is free right now and I wish Dropbox was free because this is a little too expensive. I feel like the price is a little too outstanding I wish they would lower it because this don’t make no sense.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

If you use this, DropBox, you will not lose any documents or photos because it saves it. it’s suitable for people who have big files.

Dropbox Feature Ratings

File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
10
Cloud Storage Security & Administration
10.0
User and role management
10
File organization
10
Device management
10
Cloud Storage Platform
10.0
Performance
10
Reliability
10
Storage Reports
10

Using Dropbox

Evaluating Dropbox and Competitors

Dropbox Implementation

Dropbox Support

They contact you when you contact them, and there are excellent because they will help you. They replied to you the next day with information. They will call you as well because they want to make sure that they could help you. They will not leave you hanging, and they always will be there Because they know you need help when you contact them.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
Poor followup
Escalation required
I don’t know I’m not sure. I tried to contact him and I did not purchase premium support for the Dropbox because it’s too expensive. I didn’t purchase it because I’m not sure if I wanna pay all that money and it’s a waste of time. DropBox is real expensive because the prices is a lot.
When I tried to figure out the pay for my subscription. They help me pick one and I found one because that was the best price for me. DropBox is decent because I can save all my file videos and it is helpful. drop off decent because I can put everything on Dropbox.

Using Dropbox

ProsCons
Like to use
Easy to use
Unnecessarily complex
  • Photo
  • Video
  • Music
  • Video

Comments

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