Exceed.ai: it lives up to its name!
July 02, 2020
Exceed.ai: it lives up to its name!

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Exceed.ai
The Exceed platform is being used across our global Sales team for both cold outreach and the re-engagement of aged leads. The intent being to foster a conversation with the prospect that leads to them requesting a meeting with an account executive. The problem we are looking to solve is industrializing personalized outreach, which leads to a high volume of discovery calls.
Pros
- Personalization options available in the email sequences.
- A/B testing options for the email sequences.
- Ease with which an email sequence can be modified once the sequence has been started.
- Ability to define which elements of an email sequence are automated and which require user intervention.
- Factor that Exceed validates email addresses before they are sent, reducing the negative impact on the email domain of hard bounces.
Cons
- Offline steps (such as telephone call follow-up) can't be incorporated into the sequence.
- Attachments can't be added to an email, although the platform does support incorporating links.
- Once a contact is added to Exceed (outside of the name, email address & company), all other data pertaining to the contact can only be updated/enriched by reimporting the record. It would save time if you could edit these fields through the native UI.
- Within the first 6 weeks of using the Exceed platform, our SDRs have saved 186 man-hours.
- We have received over 1,200 responses to our outreach.
Exceed is easier to setup and at a totally different (lower) price point. I would go with Exceed any day.
Do you think Exceed.ai by Genesys delivers good value for the price?
Yes
Are you happy with Exceed.ai by Genesys's feature set?
Yes
Did Exceed.ai by Genesys live up to sales and marketing promises?
Yes
Did implementation of Exceed.ai by Genesys go as expected?
Yes
Would you buy Exceed.ai by Genesys again?
Yes
Comments
Please log in to join the conversation