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Exceed.ai helps me automate conversation with users, increasing leads and sales
February 05, 2021

Exceed.ai helps me automate conversation with users, increasing leads and sales

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Exceed.ai

I'm using Exceed.ai, because I needed a tool to help me follow up leads and convert them into sales. The AI chatbot is working automatically on my website to gain new leads, without spending more of my time. It answers users' questions, improving customer experience. I felt like I was losing opportunities and leads, but thanks to Exceed.ai I can sleep peacefully because the AI does the work for me.
  • Increase site user engagement with AI assistant
  • Nurture leads to convert them into sales thanks to AI
  • Gather data and information from AI to complete leads
  • Manually approve or edit certain messages/communication with users
  • Once you have set up questions and answers, you can start counting the leads
  • It takes a few days to implement, but it will take more to tune all the messages

Do you think Exceed.ai by Genesys delivers good value for the price?

Yes

Are you happy with Exceed.ai by Genesys's feature set?

Yes

Did Exceed.ai by Genesys live up to sales and marketing promises?

Yes

Did implementation of Exceed.ai by Genesys go as expected?

Yes

Would you buy Exceed.ai by Genesys again?

Yes

In e-commerce websites like mine, I needed a tool to automate communication with users. Questions and answers are usually the same, and the FAQ page is not enough (users are lazy). The AI sales assistant works like a chat and users feel like they're talking to a real person. Exceed.ai helped me increase leads and actually convert them into sales.