Providing customer support and keeping visitors engaged has never been easier!
December 13, 2019
Providing customer support and keeping visitors engaged has never been easier!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gist
We have tried many applications that offer live chat support and email marketing automation and nothing has come close to what Gist has to offer! One business problem we had was providing live support on our website. With Gist we have solved that problem, thanks to its amazing live chat feature! The one thing that we absolutely love is how stunning it looks on our website! The live chat feature is so easy to implement and set up. Now our visitors can instantly get our support and in return, we get to collect the leads! Thanks Gist!
Pros
- Easy to use live chat
- Robust email marketing automation
- Stunning forms and knowledge base
Cons
- A bit of a learning curve
- Even more integrations would be great
- Ability to completely debrand the live chat
- Reduced time spent on customer support
- More people are engaging via chat on our website
We have moved our support from Live Agent to Gist because we needed a more engaging live chat feature.
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