Overall Satisfaction with Gong
Gong is used for recording and transcribing our client and internal meetings. Super useful as it is easy to create post-meeting notes, share the recording with clients and go from there. The reminder sent to keep our deals warm is splendid! It is also easy to review the meetings, look for specific words, whether certain areas of a product were covered, call scoring, reviewing and so much more.
- Call recording
- Call transcribing
- Easy to add the notetaker to meetings
- even better transcribing with various accents
- better call recording quality
- better user interface
- Great for reminding you if a deal is getting colder
- Reminders for deals who have had recent engagement
- It also. helps us evaluate our meetings in a sense of optimizing, understanding our approach towards those calls, and to improve them even further
Gong is providing actionable insights, but sometimes they are difficult to understand. So, these insights could potentially be more simplified, or simply organized in a more easy-to-process way. However, the way we use Gong, it is providing plenty of usable stuff. that is making our job so much easier on daily basis.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes