Gong - worth the investment for more sales
Updated May 24, 2022

Gong - worth the investment for more sales

🇺🇦  Jennifer Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

I use Gong to review intro calls and demo calls. It is widely beneficial for me to go back and listen but also see the text that has been attached to review key parts of the discussion which gives me a better understanding of the convo the 2nd time around. I am allowed to hear things I might have missed the first time which helps me close more deals a I'm paying attention and listening the customer outside of the call.
  • Translates talk to text
  • Easy to use and share with external prospects
  • Talk time comparison
  • Easy to share internally to strategize
  • Sometimes the talk to text translation is a bit off
  • More sales
  • Go back and review calls that I didn't take notes on
  • Share specific questions from the customer mouth to engineers for answers and context
Gong is very easy to use. I like it way more than other tools I've used.
Yes, more understanding which = sales.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Gong helps me evaluate deals, go back and identify potential gaps and areas that I might have missed because I was focused on taking notes. Gong helps me to take notes later and really focus on the conversation at hand.

Using Gong

Sales and engineering
  • Sales - review calls with internal counter parts and prospects
  • Sales - training
I don't do the renewal but I'm confident Pendo will renew. Valuable tool.

Evaluating Gong and Competitors

Using Gong

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
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