Reliable Phone System
June 17, 2022
Reliable Phone System
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Connect
GoTo Connect phone system is used for our district and school sites. Programming phones is simple via the admin console and allows us to make changes within minutes. Incoming calls can be received on the phone or via email. Several phone models are available for our different needs and all devices work together seamlessly. The Customer Service Department is very helpful when contacted and the follow-up to make sure an issue has been taken care of is appreciated.
- Customer Service
- Admin console is user friendly
- Device replacement is easy
- No more company name changes
- Would like to speak with the same customer service rep vs starting over when having to call back for an unresolved issue
- minimal downtime with the phone system
- ability to receive voice mail via email allows to work when not in the office
I'm sure there are more bells & whistles than what we utilize but the features we use, allows us to conduct business on a daily basis without obstacles or system downtime.
Do you think GoTo Connect delivers good value for the price?
Not sure
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GoTo Connect go as expected?
I wasn't involved with the implementation phase
Would you buy GoTo Connect again?
Yes