GoTo Connect has made my work life so much simpler!!!
June 17, 2022

GoTo Connect has made my work life so much simpler!!!

Daniel Webber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

We use GoTo Connect for all of our telephone in-office needs. We've completely cut the cable and it has been a great decision! GoTo Connect has been much more economical and reliable than our old landline-based phone system. Very happy that we made the change!

Pros

  • More economical!
  • Far more reliable with little to no downtime.
  • The features included in our package/phones are perfect for our needs.

Cons

  • Haven't had any problems, so this is, at least for now an irrelevant question.
  • We were able to realize 50% savings from our prior phone system through Spectrum.
  • The phone very intuitive, making it easier for everyone to use and master.
The implementation of our system was fast and painless! With absolutely no sacrifice with regard to phone and call quality.
Simply put, YES!

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

A great solution for any small to medium company looking to improve functionality and keep costs down! The system is very easy to use as well! The color screen is a nice size, speed buttons are very easy to program and use.

GoTo Connect Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
User templates
9
Call reports
9
Directory of employee names
9
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
10
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated

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